Note: The job is a remote job and is open to candidates in USA. Capital Technology Group provides consulting services in software development, digital transformation, human-centered design, data analytics and visualization, and cybersecurity. The Program Manager will oversee the delivery and performance of a multi-project program, coordinate cross-functional teams, manage client relationships, mitigate risks, and support program growth and continuous improvement.
Responsibilities
- Oversee the delivery of a program with multiple projects, ensuring they align with client objectives and are delivered on time, within scope, and on budget
- Lead and coordinate cross-functional teams, including developers, analysts, and business stakeholders
- Monitor and report on key program performance metrics, such as budget, timeline, and other KPIs
- Identify, assess, and mitigate risks, providing proactive solutions and strategies to address potential issues and keep the program on track
- Serve as the primary point of contact for clients, managing their expectations, addressing concerns, and maintaining strong, effective relationships
- Drive continuous improvement within the program, encouraging innovation, optimizing processes, and ensuring the consistent delivery of high-quality results
- Drive program growth and client satisfaction by identifying opportunities to deliver operational excellence, contributing to compelling proposals, and cultivating long-term partnerships that result in repeat business
- Serve as the primary Account Manager for the program, collaborating closely with cross-functional Account Managers to ensure all program KPIs and performance metrics are achieved
Skills
- Applicants MUST BE US Citizens and be able to obtain Public Trust clearance
- Bachelor's degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience)
- 8+ years of professional experience supporting software development, project delivery, or Agile programs
- PMP or PMI-ACP Certification
- Strong communication, leadership, and team management skills, combined with a strong attention to detail
- Proven ability to manage large, complex programs with multiple stakeholders
- Ability to build a solid rapport with customers
- Ability to identify, assess, and mitigate project and program risks
- Capable of aligning overarching strategic goals with the effective execution of detailed, day-to-day operations
- Federal government experience or prior work as a federal employee
- Experience supporting government agencies or federal contracts
Benefits
- Remote Work *(Hybrid roles will be specified in the job post)*
- Medical, Dental, and Vision
- Life Insurance, Short/Long Term Disability
- Employee Assistance Program
- 401(k) with 4% matching
- Liberal PTO vacation policy
- Generous Annual Continuing Education
- Annual Wellness Budget
- Bonus Incentive Programs *(Employee referrals and performance-based rewards)*
Company Overview