Note: The job is a remote job and is open to candidates in USA. Cedars-Sinai is a healthcare organization with an enterprise information services applications department focused on health technology and patient care. The Senior Epic MyChart Analyst provides advanced operational and application build expertise, analyzing workflows, optimizing the MyChart platform, supporting patient engagement, and managing testing, reporting, documentation, and end-user support.
Responsibilities
- The Senior Epic MyChart Analyst provides an advanced level of operational and application build expertise in completing routine and occasionally more sophisticated assignments to meet customer goals and desired outcomes
- Task and assignment focus is typically on medium to large projects, performing workflow analysis, build, and documentation in collaboration with internal and external team members
- Uses creative skills to help increase patient happiness through designing and optimizing our MyChart platform
- Drives patient engagement through our patient portal
- Runs queries to report on various metrics
- Participates in an on-call rotation to provide off-hours end user support
- Develops and monitors testing scenarios and methodologies to demonstrate system efficiency. Prepares and maintains documentation on testing plans
Skills
- Four (4) plus years of experience with Epic MyChart build/implementation, optimization, and support
- MyChart experience with Direct/Open scheduling, e-Check in, Patient Questionnaires, TeleHealth (e-visits, video visits, etc.), MyChart mobile app, Result Release, or similar projects
- Epic reporting and data analytics knowledge a plus
- High School Diploma/GED required
- Epic MyChart certification required
- Experience with Epic Ambulatory and/or other Epic modules, preferred
- Bachelor's degree in Computer Science, Information Technology, Healthcare, or related field. (preferred)
- Epic certification in Cadence, Ambulatory and/or other Epic modules, preferred
Benefits
- Remote work arrangement
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