Note: The job is a remote job and is open to candidates in USA. Truveta is a health data platform focused on using data to accelerate cures, improve clinical expertise, and support informed healthcare decisions. The Senior Enablement Analyst helps customers translate complex healthcare data products into practical workflows by creating enablement materials, supporting data exports and analytics use cases, and partnering with internal teams to improve customer adoption.
Responsibilities
- Develop customer-facing enablement content, including notebooks, guides, FAQs, slide decks, and walkthroughs
- Facilitate large exports of omni-model data to customer environments
- Help customers understand the data model, including clinical, administrative, notes, and imaging tables and how they relate to one another
- Explain de-identification concepts, quasi-identifiers, and privacy considerations in a way that is practical for customer workflows
- Support customers using data for analytics, patient journey analysis, and predictive modeling using machine learning
- Create examples and best-practice materials that show how to structure cohorts, link tables, and validate outputs
- Partner with internal teams to identify common customer questions, gaps, and opportunities for improved documentation
- Translate technical product behavior into clear customer messaging, especially around profiles, date handling, suppression logic, and ML readiness
- Monitor customer needs and recommend enablement strategies that improve adoption and reduce friction
- Contribute to a scalable library of reusable enablement assets for technical users
- Contribute to internal customer analytics assets, creating dashboards, models, forecasting to support post sales operations and enablement (Customer Health Score, Platform Adoption, ect...)
Skills
- Experience in customer enablement, solutions consulting, analytics, or data science
- Strong ability to explain complex technical concepts in plain language
- Comfort working with notebooks, data dictionaries, SQL, Python, or similar analytical tools
- Experience supporting technical customers in building analytics or ML workflows using omni-modal data
- Strong collaboration, organization, and communication skills
- All applicants must be authorized to work in the United States for any employer as we are unable to sponsor work visas or permits (e.g. F-1 OPT, H1-B) at this time
- Familiarity with healthcare data, EHR data, and images strongly preferred
- Experience with patient journey analysis, clinical data modeling, or omni-modal data
- Familiarity with imaging metadata and how it connects to clinical records
- Background in supporting enterprise or strategic customers with technical enablement
- Experience creating customer-facing materials for highly technical audiences
Benefits
- Interesting and meaningful work for every career stage
- Comprehensive benefits with strong medical, dental and vision insurance plans
- 401K plan
- Professional development & training opportunities for continuous learning
- Work/life autonomy via flexible work hours and flexible paid time off
- Generous parental leave
- Regular team activities (virtual and in-person)
- This role is eligible for stock options
- Hybrid work model and working from anywhere
- In person attendance is required at least once per year for an onsite meeting
Company Overview