Note: The job is a remote job and is open to candidates in USA. Impiricus is an AI-powered HCP Engagement Engine that helps life sciences companies connect healthcare professionals with pharmaceutical resources and improve patient access. The Senior Director, Commercial Data & Analytics will lead campaign performance analysis, strategic analytics initiatives, client insight delivery, cross-functional partnerships, business development support, and management of the analytics team.
Responsibilities
- Monitor client performance against defined success metrics, surfacing trends, risks, and opportunities before they appear in client conversations. This includes analyses that aren’t simple, straightforward, or easily available, and that require you to work with other stakeholders to construct
- Present findings to clients and lead analytics input for QBRs, EBRs, and ad-hoc executive updates, ensuring data is accurate, clearly positioned, and aligned to client goals
- Translate complex data into bespoke narratives tailored to each client's brand objectives, ensuring insights are both actionable and impactful
- Build compelling visual stories tailored to audience needs across Client Services, Sales, and external clients
- Directly support initiatives, analyses, and client relationships that require judgment and analytical skill
- Independently scope and lead complex, ambiguous analyses, pulling in Data Engineering, Product, Client Services, and other stakeholders as needed to get to an answer
- Flex fluidly between hands-on execution and executive-level representation, depending on what a given initiative or client moment requires
- Act as a key analytical partner to Client Services, Sales, Product, and Operations
- Communicate progress, findings, and recommendations with clarity and confidence
- Represent the D&A team independently in cross-functional discussions and client meetings
- Contribute to broader team initiatives by taking on new projects, optimizing workflows, and driving continuous improvement
- Partner with Sales and Customer Success to secure renewals, drive expansion, and deepen client engagement through data-driven insights
- Go beyond reporting to generate recommendations that help account teams win
- Support business development with data-backed opportunity assessments drawing on internal and external sources
- Produce crisp, confident presentations and insight summaries for senior stakeholders
- Closely support day-to-day management of analysts and ensure consistent standards, prioritization, and delivery across coverage areas
- Own and continuously raise the quality bar on everything the team delivers, setting clear standards for accuracy, methodology, and client-ready polish, and holding the team accountable to them
- Manage and coach analysts, providing day-to-day direction, feedback, and career development
- Serve as primary reviewer for their work, validating logic, methodology, and communication framing
- Balance competing priorities and keep delivery on schedule
- Apply and reinforce standards for methodology, visualization, and client-ready storytelling; help shape those standards alongside the Head of Commercial D&A
Skills
- 5+ years of relevant experience in quantitative or analytics-focused roles, illustrating the traits outlined above
- Proven, direct people-management experience, including performance management and mentorship
- Prior client-facing experience presenting complex data to non-technical audiences, including experience navigating high-stakes or executive-level conversations, not just presenting pre-packaged results
- Demonstrated ability to operate as a trusted proxy for a senior analytics leader, comfortable being deputized into complex client or executive conversations on short notice
- Background in analytics within the life sciences industry
- Advanced data analysis and interpretation skills, with proven ability to manage complex analytical projects independently from scoping to delivery
- Excel / Google Sheets: expert-level, including advanced formulas, modeling, and structured analytical workflows
- Presentation software (PowerPoint, Google Slides): expert-level, with a track record of polished, client-ready decks
- Hands-on experience with visualization and analytics platforms (Tableau, Power BI, Looker, Sigma, etc.)
- Working proficiency in SQL for data analysis within a large relational database strongly preferred
- Familiarity with program measurement approaches like Test vs. Control or Marketing Mix Modeling
- Experience with HCP-focused digital marketing or engagement campaigns for pharmaceutical brands
- Strong knowledge of Prescription (Rx) and Medical Claims (Dx) data
- Experience with AI-powered insights generation and reporting
- Agency, media, or vendor experience in healthcare technology
Benefits
- Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
- Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
- 100% paid short- and long-term disability, plus life and AD&D insurance
- Flexible vacation policy
- Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months)
- Remote work option for employees not close to an office; employees close to an office are encouraged to spend some time in-person
- Home office equipment shipped to employees
- 401(k) with tax advantages and company match
Company Overview