Note: The job is a remote job and is open to candidates in USA. CVS Health is a health care company focused on creating a more connected, convenient, and compassionate health experience. The Senior Digital Product Manager will define and drive the product strategy, roadmap, backlog, and OKRs for the Medicare Stars Intelligence Platform, using data capabilities to improve Stars outcomes and operational effectiveness. The role partners with business, design, engineering, data, analytics, and other stakeholders to guide discovery, development, launches, and cross-functional alignment.
Responsibilities
- Defines and socializes the product vision, strategy and roadmap in collaboration with the 5-in-the-box team; assesses and refines as needed
- Partners with business general manager and stakeholders to make decisions on investment priorities and develop business cases
- Translates needs into short-term and long-term product strategy by creating Epics/initiatives defined to meet targeted outcomes
- Connects the roadmap to specific value drivers that contribute to business priorities, objectives and key results, and strategic programs
- Responsible for aligning roadmaps, backlogs, capacity, timelines, and commitments across the respective product areas needed to deliver
- Defines product objectives and key results (OKRs), aligned with business objectives, to evaluate progress towards outcomes
- Sets the direction for discovery work, ensuring that the product team is focused on continuous exploration
- Defines features (with input from other Product Management colleagues and functions), identifies dependencies, and works with teams to size ahead of future quarters
- Facilitates product-level ceremonies & meetings, including quarterly PI planning activities (when applicable), in partnership with the product leadership team
- Manages of the product-level backlog ensuring it aligns with the vision, strategy and roadmap
- Facilitates agile ceremonies & meetings in partnership with the product leadership team
- Defines features, identifies dependencies, writes user stories and sizes ahead of future quarters
- Uses performance data to identify issues quickly, and develop new insights and hypotheses about product health, technical health, and customer feedback
- Tracks product objectives and key results (OKRs), aligned with business objectives, to understand progress towards outcomes and metrics, socializes progress, and consistently reinforces objectives and alignment with broader product portfolio outcomes
- Coordinates product launches, including beta testing, user feedback collection, and product documentation
- Facilitates the 5-in-the-box cross-functional product leadership team, including strong partnership with Business General Manager (GM) and Engineering Lead
- Ensures business strategies and targeted outcomes are well understood and socialized to product teams
- Understands market and customer needs through partnership with business & customer insight teams
- Showcases the product teams’ delivery and final output to stakeholders
- Champions strong product management and agile mindsets and values by actively communicating team wins and opportunities
- Assists in setting a customer-centric culture to ensure team understands the current performance of their product or experience, opportunities areas and the north star vision, and are monitoring and proactively reacting to key product health metrics and communicating updates
- Be a part of creating a positive team culture through development and coaching
Skills
- * 7+ years required experience as Product Owner, Business Analyst, Project Manager, Consulting, or related field. Previous experience in agile product development helpful with a focus on product strategy, vision, and roadmaps
- * 5+ years required experience in software product management, with demonstrated success shipping software through multiple releases managing the entire lifecycle from discovery to launch in an agile environment
- * 3+ years of experience working with cloud and data services and/or artificial intelligence/machine learning (AI/ML) technologies
- * Able to support east coast business hours
- Bachelor's degree or equivalent work experience
- * Health insurance experience
- * Experience working data science modeling and advanced analytics data architecture
- * Experience working in an agile delivery model
- * Familiarity with agile/collaboration tools like Rally, Jira, SharePoint, Confluence, Adobe Analytics, Figma
- * Ability to drive cross functional teams to alignment in the midst of ambiguity
- * Strong negotiation, organizational, management, analytical and people skills
- * Data-driven decision making and quantitative analysis skills using data tools such as Jira
- * General understanding of core programming and computer science concepts, including cloud technologies, DevOps, AI/ML
- * Advanced oral and written communication skills, influencing stakeholders across levels
Benefits
- This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility
- CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above
- An award target in the company’s equity award program
Company Overview