Note: The job is a remote job and is open to candidates in USA. Blu Omega is seeking an Operations Business Analyst to support operational excellence and process improvement initiatives within a mission-driven federal health environment. The role analyzes and optimizes business processes, translates stakeholder needs into requirements and user stories, supports Agile delivery activities, and validates process improvements.
Responsibilities
- Analyze current business processes to identify inefficiencies, bottlenecks, gaps, and opportunities for improvement
- Lead process improvement initiatives that redesign workflows, implement best practices, reduce waste, and introduce automation where appropriate
- Develop and maintain as-is and to-be process flow diagrams, documenting current operations and future-state recommendations
- Conduct qualitative and quantitative assessments of operational performance and develop data-driven recommendations
- Partner with stakeholders, Product Owners, and operational teams to elicit, analyze, document, and validate operational requirements
- Translate business needs into clear user stories, acceptance criteria, and process requirements
- Facilitate requirements-gathering and process-discovery sessions using interviews, document analysis, and workflow analysis
- Support Agile ceremonies, backlog refinement, and sprint planning activities
- Manage requirements, user stories, and backlog items using Jira, Azure DevOps, or similar platforms
- Document business, functional, and non-functional requirements, including process flows and operational touchpoints
- Collaborate with Product Owners to develop high-value user stories with clear acceptance criteria
- Ensure understanding of requirements, test cases, and expected outcomes by operational and delivery teams
- Organize and maintain process documentation and artifacts within centralized repositories
- Support the validation of process improvements to ensure alignment with mission goals and operational needs
Skills
- 3+ years of experience working directly with business stakeholders to elicit, analyze, and document operational requirements
- Experience developing clear acceptance criteria in partnership with Product Owners
- Experience working within an Agile delivery framework, including ceremonies and artifacts
- Experience conducting business process analysis, process improvement, and operational optimization
- Proficiency using Jira, Azure DevOps, or similar tools for requirements management and backlog tracking
- Experience conducting stakeholder interviews, requirements workshops, document analysis, use case development, and workflow analysis
- Ability to develop and document business, functional, and non-functional requirements and translate them into actionable process specifications
- Strong analytical, problem-solving, facilitation, documentation, and stakeholder communication skills
- Ability to collaborate effectively with business stakeholders, Product Owners, operational teams, and technical delivery teams
- Ability to obtain and maintain a Public Trust or Suitability/Fitness determination
- Bachelor's degree in business, information technology, operations, or a related field
- Experience supporting government health, public health, healthcare, or federal programs
- Experience serving as a backup Scrum Master or supporting Scrum Master responsibilities
- Experience supporting User Acceptance Testing (UAT), including developing UAT plans and scripts, facilitating testing, and validating solutions
- Knowledge of data structures, relational databases, data lineage, and data governance principles
- Professional certification such as CBAP, PMI-PBA, or an Agile certification
Benefits
- Medical, Dental, and Vision coverage through national providers
- 401(k) with company match (eligible after 6 months; vesting applies)
- Company-paid Life and AD&D insurance with additional voluntary options
- Short-term and long-term disability options
- Employee Assistance Program (EAP) with 24/7 support and mental health resources
- Telehealth and virtual care options
- Pet insurance, legal services, and identity theft protection options
- Paid Time Off (PTO) for eligible employees
- Paid federal holidays for salaried employees
- Access to wellness programs, discounts, and lifestyle benefits
- Remote work arrangement
Company Overview