Note: The job is a remote job and is open to candidates in USA. 3Pillar is hiring a Senior DevOps Engineer to own and evolve deployment of its NEXUS AI-powered application modernization platform in client production environments. The role designs multi-cloud infrastructure, partners with client IT teams on operational frameworks, and builds AI-assisted provisioning, AIOps, and Helm-based product update capabilities.
Responsibilities
- Serve as the primary technical partner to client IT groups, guiding them on best practices for operating bespoke NEXUS implementations
- Work with client-aligned delivery teams to manage the lifecycle of the platform, ensuring timely and reliable product updates via Helm charts
- Collaborate with client stakeholders to tailor infrastructure and operational workflows, ensuring NEXUS integrates seamlessly with their existing enterprise monitoring and ticketing systems
- Build & Leverage AI for Provisioning: Architect and implement AI-assisted workflows to automate the provisioning and configuration of infrastructure across multi-cloud environments
- AIOps Implementation: Integrate and adopt 3Pillar’s AIOps platform into client ecosystems to enable proactive, automated anomaly detection and incident remediation
- Knowledge Base Evolution: Maintain and refine the AIOps knowledge base, training agents to perform accurate root-cause analysis (RCA) and automate recurring issue resolution
- Evolve our Helm-based platform layer and Terraform module libraries to support standardized, secure deployment patterns across AWS, Azure, and GCP
- Design for "Delegation": Move our automation from simple execution to self-adapting workflows that handle ambiguity and get smarter over time
- Ensure all infrastructure-as-code and automated remediation scripts meet rigorous enterprise security and compliance standards, including PII access logging and least-privilege IAM
Skills
- Proven experience in a technical advisory or client-facing engineering role
- 5+ years in DevOps, SRE, or Platform Engineering
- Production-grade Terraform experience—architecting modular, multi-cloud IaC frameworks that enable consistent, repeatable deployments across different environments
- Hands-on experience integrating or managing AIOps platforms or automated observability stacks
- You understand the lifecycle of incident response, anomaly detection, and automated remediation
- Demonstrated experience building automation workflows
- Deep expertise in Kubernetes and Helm
- You have a track record of deploying and operating complex, multi-service platforms and managing their lifecycle (chart development, values layering, atomic releases)
- Proven AWS expertise (EKS, networking, IAM/IRSA) with a strong aptitude for multi-cloud environments (Azure/GCP)
- Solid experience with secrets management (HashiCorp Vault or similar) and identity/SSO integration (Keycloak/OIDC)
- Excellent written and verbal communication
- You are able to explain complex technical concepts to non-technical stakeholders and mentor teams on best practices
- Terraform (>= 1.5), remote state (S3 + DynamoDB), module versioning via Git tags
- AWS (primary for client deployments): EKS, VPC, NLB, EFS, ECR, Route 53, KMS, IAM/IRSA
- Azure: AKS, Key Vault, ACR, VNet
- GCP: GKE, Artifact Registry
- Production cluster operations, storage classes, ingress, HPA, troubleshooting CrashLoop / init failures
- Helm (umbrella charts, atomic releases), feature-flag-driven deployments
- HashiCorp Vault, Keycloak, OAuth2 Proxy, cert-manager, Zalando Postgres Operator, Neo4j, Redis Operator, Strimzi Kafka, Prometheus/Grafana/Loki, Apache Airflow, MinIO
- Python/FastAPI backend, React frontend, MCP server, background workers, retrieval/RAG services; container images on a private registry (e.g. GHCR)
- GitHub Actions, Flux (internal environments), image signing (Cosign)
- Kubectl, helm, structured logging (Loki), metrics/alerts, operational runbooks
- TLS (Let's Encrypt DNS-01), secrets via Vault/VSO, SSO/OIDC, VPN / CIDR-based ingress controls
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