Note: The job is a remote job and is open to candidates in USA. Maximus is a trusted federal partner supporting mission-critical programs across national security, defense, and public service delivery. The Senior Configuration Analyst will provide advanced support for configuration management activities and ensure the accuracy and compliance of configuration data across enterprise systems.
Responsibilities
- Provide advanced support for configuration, change, and release management activities across enterprise systems
- Maintain and govern the CMDB to ensure accuracy, completeness, and audit compliance
- Perform reconciliation, validation, and quality assurance of configuration data
- Support complex change analysis and coordinate across multiple service areas
- Develop and maintain configuration management documentation, standards, and procedures
- Support audits and compliance activities by ensuring complete and traceable records
- Assist in release documentation and validation of configuration changes
- Identify inconsistencies and drive improvements in configuration data quality and governance practices
Skills
- Ability to obtain and maintain a Public Trust is required
- U.S. citizenship or U.S. national status required
- Experience supporting configuration management and CMDB operations
- Strong knowledge of ITIL change and configuration processes
- Ability to perform data reconciliation and quality assurance activities
- Experience supporting audit and compliance requirements
- Ability to coordinate across multiple technical teams
- Bachelor's degree in Information Technology, Computer Science, or related field
- 5+ years of required work-related experience (with at least 3 years focused on configuration/change management and CMDB operations in a large enterprise or federal environment)
- Advanced ServiceNow CMDB experience
- Experience working in a federal government environment
- Strong analytical and data validation skills
- Experience supporting large-scale enterprise environments
Benefits
- Health insurance coverage
- Life and disability insurance
- A retirement savings plan
- Paid holidays
- Paid time off
Company Overview