Note: The job is a remote job and is open to candidates in USA. Dayforce is a global human capital management company headquartered in Toronto, Ontario, and Minneapolis, Minnesota. As a Senior Payroll Tax Analyst, you will provide leadership within the payroll tax team, managing escalations and ensuring compliance in payroll tax processes while driving operational excellence.
Responsibilities
- Serve as the first point of contact and provide day-to-day leadership, guidance, and support to Payroll Tax Analysts
- Lead customer calls related to payroll tax escalations, providing expertise and driving successful resolution
- Deliver best practice presentations and customer-specific guidance to clients and internal teams
- Promote proactive communication by responding promptly to team members and customers and engaging additional leadership support when needed
- Drive innovative solutions and recommend process improvements that align with business strategy and operational excellence
- Share knowledge, best practices, and subject matter expertise across the team to support continuous learning and scalability
- Manage an assigned portfolio of customers while performing the responsibilities of a Payroll Tax Analyst as required
- Partner with leadership on strategic projects that support team development, operational improvements, and organizational objectives
- Demonstrate initiative by identifying opportunities, leading projects, and driving successful outcomes
Skills
- 5+ years of experience in payroll tax, payroll administration, human resources, or a related field
- High school diploma or GED required; Bachelor's degree preferred
- Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) certification required within two years of hire
- Demonstrated leadership skills with the ability to mentor and support team members
- Strong analytical, problem-solving, and decision-making abilities
- Excellent verbal and written communication skills
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Customer-focused mindset with a commitment to service excellence
- Experience leading or mentoring payroll tax professionals
- Experience presenting payroll tax best practices to customers or internal stakeholders
- Strong knowledge of payroll tax compliance, year-end processing, and W-2 reporting
- Experience driving process improvements and operational excellence initiatives
- Experience working within a managed services or payroll outsourcing environment
Benefits
- Dayforce employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life insurance.
- Dayforce employees are also eligible to participate in a 401k plan (plus match) and a Global Employee Stock Purchase Plan.
- Employees also receive unlimited Time Away From Work (in lieu of accrued vacation time)
- 10 paid US holidays
- Up to 80 hours of paid sick time
- 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.
- Volunteer days and our charity, Dayforce Cares
- #LI-Remote
Company Overview
Company H1B Sponsorship