Note: The job is a remote job and is open to candidates in USA. PDS Health is seeking an Analyst III, Epic Application Cadence Prelude to support its healthcare information systems. The role designs, configures, implements, and supports Epic Cadence scheduling and Prelude registration modules while optimizing patient access, revenue cycle, and operational workflows. The analyst also leads complex projects, troubleshoots escalated issues, and collaborates with clinical, operational, and technical stakeholders.
Responsibilities
- Serves as a subject matter expert (SME) for the Cadence and Prelude application or advanced system features
- Designs, configures, and optimizes Cadence scheduling and Prelude registration workflows to support patient access, front-end revenue cycle, and operational efficiency
- Serves as a primary escalation point for complex Cadence/Prelude issues. Conducts in-depth troubleshooting and partners with Epic and operational stakeholders to resolve system defects and workflow challenges
- Collaborates with cross-functional teams to optimize workflows, integrate Epic with other systems, and enhance user experience
- Owns highly complex projects, such as multi-module implementations or enterprise-wide systems upgrades; leads medium-scale projects, including scoping, design, implementation, testing and go-live support
- Other duties and responsibilities as assigned
Skills
- • Bachelor's degree in IT, healthcare, or a related field (or equivalent experience)
- • Multiple Epic certifications or mastery in a key module. Cadence and/or Prelude is required
- • Epic certification must be current or have been actively utilized within the past two years. years of relevant experience
- • Strong project management and leadership skills
- • Strong problem-solving and troubleshooting skills with the ability to analyze complex issues and recommend effective solutions
- • Exceptional interpersonal and communication skills with the ability to collaborate with technical and non-technical stakeholders
- • Demonstrated organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines
- • Proven ability to work independently as well as within a team environment
- • Customer service-driven mindset with a focus on continuous improvement and operational efficiency
- • Professional certifications in healthcare information systems or business applications
- • Experience in managing clinical and business information systems within a healthcare environment
- • Knowledge of dental operations, integrated care delivery systems, and healthcare application ecosystems
- • Demonstrated experience leading patient experience or digital engagement initiatives
Benefits
- Medical, dental, and vision insurance
- Paid time off
- Tuition Reimbursement
- 401K
- Paid time to volunteer in your local community
Company Overview
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