Note: The job is a remote job and is open to candidates in USA. CVS Health is a healthcare company focused on creating a more connected, convenient, and compassionate health experience. The Senior Associate, Membership Strategy & Operations will analyze membership and engagement data, manage reporting, and drive cross-functional initiatives to improve financial membership attribution and patient care outcomes.
Responsibilities
- Utilize SQL, Excel, Google Sheets, and PowerBI to extract and summarize data
- Leverage reporting and analytics to answer business questions
- Make recommendations to key stakeholders and provide tools or data needed to support strategic operations
- Be a subject matter expert in membership and engagement reporting
- Lead the design, development and maintenance of routine reporting for assigned subject areas
- Create metrics and reports to monitor success and identify opportunities for improvement across initiatives to improve appropriate financial membership
- Partner with Clinic Operations, Product, Finance, Managed Care Operations, Population Health, and Executive leadership to drive membership initiatives
- Translate open ended requests into proposed actions
- Tailor reporting and communication methodologies for different partner needs
- Proactively navigate and communicate around changing or competing priorities
- Other duties as assigned
Skills
- Minimum 2-4 years of experience
- High level of organization and detail orientation
- Experience collaborating on projects across multiple departments
- Proficient with Microsoft Excel or other standard analysis tools (SQL, PowerBI, etc.)
- Familiarity with Epic EHR
- Strong intellectual curiosity and problem-solving ability
- Ability to navigate leadership and operational complexities
- Passion for excellence, willing to go the extra mile to achieve objectives and ensure consistently high quality work product
- Quick learner comfortable with ambiguity
- Strong accountability and discipline against timelines and deliverables
- Collaborative working style, able to work cross functionally
- Bachelor's degree required
- US work authorization
- Someone who embodies being “Oaky”
Benefits
- Remote work arrangement
- CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Small and large group training
- Exposure to senior leadership
- Opportunity for quick career progression
Company Overview