Note: The job is a remote job and is open to candidates in USA. JLL is a global provider of real estate and investment management services that combines world-class services, advisory, and technology to help shape a brighter way forward. The Senior Specialist Analytics Developer leads the technical delivery of complex analytics solutions, oversees quality assurance and governance, partners across the analytics lifecycle, and drives innovation through AI and automation. The role also provides technical leadership, coaching, and capability development across the Analytics Centre of Excellence.
Responsibilities
- Values based leadership of Analytics Centre of Excellence direct reporting team members, embracing core CoE values of:
- Customer Focus
- Collaboration
- Integrity
- Courage
- Ensuring all Analytics Centre of Excellence direct reporting team members demonstrate JLL's core behaviours of:
- Inspire
- Win together
- Simplify
- Be intentional
- Be future ready
- Act as the deputy for the Team Lead for the Analytics Centre of Excellence function, as required
- Consulting on new project intake to provide technical assessment of proposed solutions, advising on feasibility, effort and delivery approach; contributing to prioritisation decisions
- Leading solution design for complex analytics initiatives, defining technical architecture, data models and development standards; reviewing and approving wireframes to ensure alignment with CoE standards
- Building the most technically complex analytics solutions, setting the standard for quality and innovation across the sub-team
- Accountable for QA across the sub-team — overseeing code reviews, data validation and visualisation reviews to ensure all solutions meet CoE quality standards before release
- Supporting and overseeing User Acceptance Testing (UAT) processes, ensuring client feedback is incorporated effectively
- Accountable for the publish and documentation process across the sub-team, ensuring all solutions are correctly deployed to the Azara production environment with comprehensive documentation
- Driving data fluency initiatives across client and account teams, promoting a data-informed culture
- Identify, pilot and embed opportunities to leverage AI to deliver automation and efficiency across the Analytics Centre of Excellence operations
- Partnering Account Analytics, Advanced Analytics and Sustainability Analytics to ensure the Centre of Excellence follows the full BI solution lifecycle as defined by an agreed target operating model, including:
- Discover: Project intake and prioritisation
- Define: Scoping, wireframe and solutions design
- Develop: Build, QA and UAT
- Deliver: Deployment and documentation
- Drive: Launch and enable insights
- Acting as a key partner to other JLL/T teams that will directly input into the success of the Centre of Excellence, including Azara product and customer success teams, Data Engineering and self-service BI platform team
- Day-to-day technical leadership across all Analytics Centre of Excellence analytics delivery processes, as defined within the Target Operating Model
- Leading innovation with regards to analytics and automation to evolve business processes and team capabilities; identifying opportunities for JLL and client stakeholders supported by the specific CoE sub-team
- Inspirational leadership; ensuring continuous development and growth of skills and experiences; whilst fostering a strong and engaged culture founded on the values of collaboration, integrity, courage and customer focus
- Deliver analytics development services at scale; deploying real estate analytics into the business and our clients
- Provide subject matter expertise for all analytics-related processes and solutions of the Centre of Excellence
- Lead the technical development of complex analytics initiatives, ensuring constant communication and partnership with peer Team Leads and the Senior Operations Lead
- Liaise with key stakeholders, to translate complex requirements into practical business solutions
- Lead sprint developments to develop sustainable solutions and manage multiple priorities across the CoE
- Facilitate the continuous growth in skills and knowledge across the CoE
- Actively facilitate feedback cycles to developers within the specific sub-team on the development of new initiatives
- Effective partnership with account and platform solutions and insights delivery teams; ensuring the work of the CoE is aligned with the requirements of customers and delivers quantifiable benefit to the business
Skills
- 3+ years of experience in analytics delivery or comparable experience
- 1+ years in a senior or technical lead capacity within a BI or analytics team
- Expert-level experience in Tableau and/or Power BI, with a proven track record of delivering complex, governed analytics solutions to production standard
- Strong working experience with SQL, Python and Databricks for data transformation, processing and analytics
- Experience of leading technical delivery within an agile environment, including sprint management and DevOps tooling
- Degree in data, analytics, or related field preferable, or equivalent working experience
- Proven track record of working with data and experience with data visualisation tools and methodologies
- Should be customer focused, possessing experience of technical leadership of a BI team, with strong domain knowledge and a keen understanding of how to translate analytics into business decisions and transformation
- Experience in integrating complex, cross-corporate processes and data models
- Exceptional oral and written communication skills
- Ability to manage and motivate individuals outside of direct reporting lines as well as strong team and networking skills
- Demonstrated ability to lead multiple projects, stakeholders and team members concurrently and effectively manage stakeholder expectations and reporting prior, during and post sessions
- Experience of agile methodology, or equivalent approaches to managing workloads across teams and customers
- Highly developed problem solving and decision-making capabilities
- Highly creative — ability to think out of the box and to brainstorm new approaches to problem resolution
- Self-motivated and goal oriented; ability to work independently and efficiently
- Exceptional analytical and communication skills
- Leadership and organisational skills and knowledge
- Ability to share information across business functions and disciplines; manage stakeholders with diverse interests; make actionable recommendations
- Excellent analytical, communication and presentation skills
- Develop solutions which focus on how to successfully extract insight from data
- Strong, results-driven personality with a high level of enthusiasm, energy and confidence
- Should be passionate and bring expertise in creating a data 'discovery-driven' culture
- Excellent interpersonal skills: able to work across business lines at senior levels to influence and effect change to achieve common goals
- Demonstrated leadership; proven track record of leading multidisciplinary teams and delivering analytics solutions
- Ability to develop a framework for business analytics, sell and embed it in all levels of the business
- Deliver work plans and priorities in line with agile methodology
- Strong technical skills, including but not limited to Data Visualisation (Tableau and/or Power BI), Program Management (Microsoft DevOps), Data Transformation (Databricks, SQL, Python) and automation flows (Power Automate)
- Fearless and tenacious — not afraid to suggest big ideas; able to push back and focus the analytic process
- Excellent oral and written communication skills, including the ability to explain analytic process concepts and technologies to business leaders, as well as business concepts to technologists; able to sell ideas and process internally at all levels
- Proven record of effective technical leadership, including the ability to balance team and individual responsibilities; building teams and consensus; getting things done through others not directly under direct supervision; working ethically and with integrity
- Strategically Adept
- Possesses a Customer Mindset
- Proven Leadership in a collaborative environment
- Deals well with ambiguity
- Results oriented
- Sense of urgency
- Strong influencing and communication skills
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
- Remote –Chicago, IL
Company Overview