Note: The job is a remote job and is open to candidates in USA. Pathward is a financial empowerment company focused on expanding financial inclusion through responsible and secure financial products. The Senior Analyst, Quality Control independently reviews BSA/AML and sanctions operations, classifies findings, provides examiner-ready feedback, identifies recurring quality themes, and supports audits while maintaining read-only review independence.
Responsibilities
- Execute the weekly QC sample across alerts, cases, complex investigations, merchant acquiring, and sanctions dispositions
- Assess each item against the five-element documentation baseline and the Knowledgeable Third-Party Standard
- Classify findings using the error taxonomy (critical, significant, administrative) and document rationale clearly and consistently
- Provide constructive, objective feedback to analysts and investigators; participate in monthly calibration sessions
- Identify recurring quality themes and escalate to the QC Lead for thematic review and effective-challenge follow-up
- Maintain QC working papers in the results repository; support audit and examination requests with evidence of review
- Preserve independence — perform read-only review only, with no production disposition authority
Skills
- 5+ years of BSA/AML alert review, investigations, or QC/QA experience
- Proficiency with Actimize, FCRM, and/or Bridger and case-management workflows
- Strong analytical and pattern-recognition skills with an eye for documentation quality
- Objectivity and consistency in applying sampling and error-taxonomy standards
- Clear written communication at examiner-ready standard
- Working knowledge of Excel data analysis and SharePoint
- Collaborative, constructive feedback orientation
- Quality review is only reliable when the reviewer understands the product behind each alert or case. The Senior Analyst, Quality Control is expected to recognize product-specific red flags and confirm that dispositions reflect them across:
- * Card Issuing / Prepaid — GPR, payroll, corporate disbursement, gift, and government/student cards, including source-of-funds and customer vs. non-customer designations
- * Acquiring (Merchant & ATM) — merchant/ISO/payment-facilitator and ATM cash-access typologies
- * Tax Products — refund-transfer and advance activity and related seasonal typologies
- * Digital Payments & Faster Payments (Visa Direct / Mastercard Send) — push/pull disbursement dispositions
- * Sanctions (OFAC / 314(a) / PEP) — screening dispositions and match/no-match documentation standards
- Bachelor's degree preferred; equivalent work experience considered
- CAMS preferred; if not held, expected to obtain within 12 months of hire
- Prior quality-review, peer-review, or independent-testing exposure preferred
Benefits
- Hybrid, remote-office work arrangement
- Annual performance-based incentive opportunity
- For eligible employees: health insurance
- For eligible employees: 401(k) retirement benefits
- For eligible employees: life insurance
- For eligible employees: disability benefits
- For eligible employees: paid time off
Company Overview