Note: The job is a remote job and is open to candidates in USA. Liberty Mutual Insurance is an insurer seeking a Senior Analyst to join its Loss Insights Analytics team within the US Retail Markets Property Claims organization. The role designs and executes complex analyses, builds reporting frameworks, leads analytical projects, and translates claims data into recommendations that improve financial outcomes, customer outcomes, and operational efficiency.
Responsibilities
- Drive Financial Insight: Design and conduct moderate-to-high complexity analyses evaluating the financial performance of claims operations, process changes, and newly adopted tools or vendor partnerships across the full claim lifecycle
- Measure What Matters: Build and maintain reporting frameworks that track initiative success, financial performance, and key operational metrics — ensuring stakeholders always have a clear, accurate picture of business outcomes
- Lead Analytical Projects: Own moderately complex, end-to-end analytical projects independently, partnering with Claims Process, Data Office, Product, and other key partners to develop rigorous solutions and see initiatives through to measurable impact
- Turn Data into Action: Synthesize complex, multi-source data into concise, actionable recommendations and present findings confidently to stakeholders at all levels, including senior leadership
- Shape the Future of Claims: Contribute to a team culture of intellectual curiosity and continuous improvement, proactively identifying new analytical opportunities that enhance customer outcomes and operational efficiency
Skills
- * You are analytically rigorous. You have hands-on experience gathering, interpreting, and synthesizing data across multiple sources
- * You are analytically rigorous. You have hands-on experience gathering, interpreting, and synthesizing data across multiple sources. You are proficient in one or more of the following: SAS, SQL, Python, or R — and you know how to use these tools not just to pull data, but to build compelling analytical narratives
- * You think critically and communicate clearly. You can translate a sophisticated analysis into a story that resonates with a non-technical audience. You are comfortable presenting to stakeholders and defending your methodology under scrutiny
- * You are a proactive, organized self-starter. You manage your own workload with discipline, follow through without being prompted, and thrive in an environment where you are trusted to work independently
- * You are a collaborative team player. You bring energy and engagement to the team, invest in the success of your colleagues, and build strong relationships across partner teams
- * Bachelor's Degree plus a minimum 3 years, typically 4 or more years of experience, or equivalent, is required
- * Advanced knowledge of data sources, tools, statistical principles and methodologies, and techniques
- * Advanced proficiency in Excel (VBA, macros, scripts, formulas, data visualization, etc.), PowerPoint, and statistical software packages (SAS, Snowflake)
- * Must have good planning, analytical, decision-making and communication skills
- * Solid understanding of business to improve business outcomes
- * Bachelor's Degree plus a minimum 3 years, typically 4 or more years of experience, or equivalent, is required. Mathematics, Economics, Statistics or other quantitative field are preferred fields of study
Benefits
- Flexible Time Off Annual Accrual - days: 20
- Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week. Otherwise, this role is remote.
- Comprehensive benefits
- Workplace flexibility
- Professional development opportunities
- Opportunities provided through Employee Resource Groups
- Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
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