Note: The job is a remote job and is open to candidates in USA. Velera is the nation’s premier payments credit union service organization and an integrated fintech solutions provider. The Senior Business Analytics Analyst will create data models and develop dashboards using business intelligence tools to provide insights into business performance and suggest improvements. This role also involves working closely with the ETL team and supporting business intelligence applications.
Responsibilities
- Develop, maintain, enhance, support, and integrate business intelligence deliverables and applications
- Design, create, and optimize data models and intuitive data visualizations while ensuring data accuracy
- Manage installation, configuration, and infrastructure of the Qlik platform and partner with an external Qlik support partner to resolve complex support issues when they arise
- Develop and maintain a solid understanding of our business, systems, and strategic objectives, and translate needs into business intelligence and analytic solutions
- Define and implement best practice methodologies and procedures in data visualization and information design, and governance
- Develop and maintain queries and reports using the reporting tool to provide customized data
- Document requirements and create reports and visualizations for more complex reporting needs
- Provide evaluations and recommendations for software upgrades, plug-in products, and interfaces, and identify and implement platform improvements
- Work with users, functional leaders, and subject matter experts to understand the current and future data analysis goals and architect solutions to meet those goals
- Provide Level 2 support for our report developers
- Lead and participate in enterprise-wide performance management dashboarding initiatives
- Lead and/or participate in cross-functional projects
- Perform other duties as assigned
Skills
- Bachelor's degree in business administration or quantitative field such as information systems, statistics, economics, or finance, required, or equivalent combination of education and experience required
- Five (5) years' experience working with business intelligence applications, creating visualizations, and building dashboards and prototypes to meet the needs of users required
- Five (5) years of experience in data analysis and reporting required, including the use and knowledge of relational databases, and building and managing complex Excel models
- Experience with Qlik scripting and reporting required
- Experience writing complex SQL queries and working with relational databases required
- Knowledge of macros, set analysis, and all charts and graph types
- Solid requirements gathering, design, coding, testing, and debugging skills
- Knowledge and understanding of organizational change management
- Excellent problem-solving, resolution, and analytical skills
- Strong business/client engagement and delivery skills
- Ability to facilitate workshops and focus groups
- Knowledge of process reengineering, Lean, Six Sigma, or other continuous improvement approaches
- Ability to optimize data loads and applications for efficient performance
- Minimal travel may be required
- Masters degree is preferred
- Six Sigma or Lean certification preferred
- Data Warehouse and Data Modeling experience preferred
- Knowledge and use of project management principles, including Agile, preferred
Benefits
- Medical with telemedicine
- Dental and Vision
- Basic and Optional Life Insurance
- Paid Time Off (PTO)
- Maternity, Parental, Family Care
- Community Volunteer Time Off
- 12 Paid Holidays
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness program
- Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions
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