Note: The job is a remote job and is open to candidates in USA. BlueCross BlueShield of Tennessee is building the foundation for an AI-enabled future, and they are seeking a Senior AI Workflow Engineer to help drive this initiative within Commercial Finance. This role involves partnering with finance teams to design and implement AI-enabled workflows that enhance operational efficiency and compliance.
Responsibilities
- Partner with security and legal teams to ensure all AI solutions are compliant with healthcare regulations, including HIPAA, and align with internal data security and privacy policies
- Conduct qualitative and quantitative analysis to define clear business requirements and translate operational challenges into actionable workflow designs
- Architect and deploy AI-enabled workflows integrating internal systems, APIs, and third-party platforms
- Incorporate AI components such as LLM agents and retrieval pipelines
- Present workflow solutions to stakeholders and lead training sessions
- Act as an evangelist for AI adoption across the enterprise and contribute to AI playbooks and operational standards
- Establish telemetry for performance, drift, and cost
- Troubleshoot issues and identify issues and opportunities to improve workflow efficiency and additional automation
Skills
- Experience with Generative AI, LLM integration, or agent framework
- Understanding of APIs, orchestration, and integration patterns
- Proficiency in Python and associated AI / ML libraries and frameworks
- Bachelor's degree in STEM (Science, Technology, Engineering or Math) or related field or equivalent work experience required
- 4+ years software engineering experience including automation pipelines or an equivalent combination of education, training, and demonstrated skills
- Strong proficiency in Python; experience with cloud platforms
- Strong communication and stakeholder-collaboration skills
- Advanced proficiency in Python and associated AI/ML libraries and frameworks
- Deep experience with LLMs, NLP, and GenAI frameworks (LangChain, HuggingFace, LlamaIndex)
- Familiarity with containerization (Docker, Kubernetes) and microservices architecture
- Basic analytical and problem-solving skills
- Good verbal and written communication skills. Ability to document work clearly
- Strong business acumen and ability to translate strategic priorities into technical requirements
- Highly organized, reliable, capable of managing multiple complex tasks, demonstrating an exceptional work ethic and strategic thinking
- Experience in healthcare (other payers, hospital systems, health tech companies)
- Experience working with finance teams
- Master's or PhD degree
Company Overview