Note: The job is a remote job and is open to candidates in USA. Zayo provides mission-critical bandwidth and communications infrastructure services, including fiber, private data networks, Ethernet, dedicated internet access, managed services, security, and voice communications. The Senior Account Manager will develop and grow State, Local, and Education (SLED) accounts by shaping opportunities before formal RFPs, leveraging E-rate expertise, managing consultative sales cycles, and promoting Zayo’s infrastructure and managed solutions.
Responsibilities
- Proactively develop opportunities ahead of formal RFPs by engaging district technology leaders, E-rate consultants, and state education consortia to shape project scope and requirements
- Leverage a deep understanding of the E-rate program (FCC Form 470/471 process) to help customers align technology plans and funding strategies with Zayo’s service capabilities
- Build and maintain strategic relationships with IT, procurement, and administrative leaders across State, Local, and Education entities
- Generate new sales revenue by promoting Zayo’s infrastructure and managed solutions across assigned territories
- Present customized proposals and manage customers through a strategic and consultative sales cycle
- Maintain existing business through renewals and long-term contracts while driving net-new growth
- Collaborate cross-functionally with Engineering, Solutions Architecture, and Legal to design tailored network and managed service solutions
- Accurately track activities, forecasts, and funnel development in Salesforce and related systems
- Deliver consistent sales performance against quarterly and annual revenue targets
- Represent Zayo at regional education and public sector events, building visibility within key cooperative and consortium programs (e.g., ESCs, Equalis, DIR, TIPS)
Skills
- A demonstrated ability to succeed in an autonomous environment is key to this role
- A strong understanding of the full suite of telecommunication services including fiber & network connectivity, managed services, security & voice communications with the ability to work on large, complex deals applying a consultative and trusted advisor approach
- Bachelor's degree or equivalent from four-year College; or equivalent combination of education and experience
- Minimum of five (5) years' experience solution selling into large SLED Accounts
- Demonstrated expertise in the E-rate program and ability to align Zayo's services with funding cycles, RFP timelines, and eligible service categories
- Proven success developing opportunities before procurement begins, shaping specifications, and influencing project design
- Familiarity with state contract vehicles, cooperative purchasing programs, and education consortiums
- Demonstrated success & consistency in achieving targeted sales goals
- Excellent communication skills, both verbal and written
- Exceptional customer service and relationship building / maintaining skills
- Thorough understanding of account management & the strategic selling process
- Effective problem solving and interpersonal skills
- Knowledge of Microsoft Word, Excel and PowerPoint; Salesforce a plus
- Complete understanding of Zayo Networks value proposition, products and services such as Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation
- This position is not eligible for employment-based visa sponsorship. Zayo will not provide, transfer, or assume sponsorship for any employment visa or work authorization for this position now or in the future
Benefits
- Non-sales roles may be eligible to participate in a discretionary annual incentive plan.
- Sales roles may be eligible to participate in a sales incentive plan.
- Health insurance
- Life insurance
- Disability retirement plans
- Paid time off
- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
Company Overview