Note: The job is a remote job and is open to candidates in USA. HALO Branded Solutions connects people and brands through branded merchandise solutions that build brand engagement and loyalty. The Senior Account Manager will grow key client accounts, manage client relationships and project delivery, and drive revenue growth through creative promotional product solutions.
Responsibilities
- Achieve each client's marketing objectives through branded merchandise solutions
- Ensure on-time and on-budget delivery of solutions
- Owner of the client experience
- Revenue accountability for a portfolio of key accounts; meet targeted revenue growth and margin
- Expand existing account revenue by introducing HALO's unrivaled set of capabilities
- Manage a portfolio projects with varying clients, timelines, priorities, costs, and logistical complexities
- Produce creative and accurate quotes and presentations using innovative product ideas
- Utilize vendor relationship and internal resources for resourceful sourcing and quoting strategies, balancing the client’s and company’s business needs
- Onboard new clients to HALO ways of working: ordering, approvals, quality, production, and more
- Model HALO values of Ingenuity, Inclusion, and Determination while working collaboratively as one, national team
- Manage client expectations through effective communication of project changes, order timelines and status updates to internal and external stakeholders
- Contribute to winning new client accounts
- Maintain accurate and up-to-date records of quotes, orders and art proofs
- Generate reports to track open orders and billing progress
Skills
- 5+ years in similar client-facing, sales roles required
- 5+ years of promotional product industry experience required
- 5+ years' experience in a project management role required
- Advance knowledge of manufacturing and decoration processes as well as supplier and product resources
- Proficient in Microsoft applications (Word, Excel, Outlook and PowerPoint)
- Proficient in ERP systems
- Enjoy problem-solving, and helping customers
- Comfortable making judgment calls, and prioritizing workload
- Excellent oral, written and interpersonal communication skills
- Motivated by working in a goal-oriented, deadline-driven team with autonomy in how you work
- Ability to deliver under deadlines with a high level of accuracy
- Curious, flexible and good humored with a positive “can do” attitude
- Active participant in giving and receiving in appreciative and constructive feedback
- Motivated learner that will take advantage of on-the-job training, complementary training programs, career mentorships, and stretch assignments
- 8+ years of promotional products industry experience
- Bachelor's degree (BA) in marketing, communications or related field
- Proficient in Microsoft Teams
Benefits
- Nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance, along with additional Voluntary Benefits.
- 401(k) Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
- On-the-job training, complementary training programs, career mentorships, and stretch assignments.
- Internal promotions and access to influential global network, leadership experiences, and diverse thinking.
- Recognition awards that can be converted into gift cards, trips, concerts, and merchandise.
- Most roles offer hybrid work.
- Flexible schedules that help you find a balance between professional and personal demands.
Company Overview