Note: The job is a remote job and is open to candidates in USA. Primo Brands is a bottled water company providing healthy hydration products and services. The Senior Account Manager – Dollar Channel will manage Convenience Channel customer partnerships across the United States, driving customer strategy, execution, profitable sales, and business planning while collaborating with cross-functional teams and agency partners.
Responsibilities
- Results: Lead and deliver the Business Plan (JBP, Financials, Forecast, Trade Management, etc)
- Cross-Functional: Key Customer and business advocate liaising with all cross-functional partners such as Customer Development/Sales Operations, Supply Chain, Route to Market, Finance and Marketing to ensure goal alignment that drives Primo Brands and Customer objectives
- Large Customer Chain Management: Develop JBP business relationships with key Customers to ensure strategic alignment and continuously improve customer satisfaction through effective selling presentations that implement approved Customer Plans
- Negotiating: Ongoing negotiations of key customer contracts and business development programs and concepts, leading to long-term profitable partnerships
- Leadership: Challenges organization to ensure goals are met through evolution of changing business dynamics
- Customer Planning: Develop and execute key Customer Growth Plans through the identified Integrated Business Planning process and within the company provided investment guardrails
- Profitability: Ownership and effective management of customer investment to drive net sales targets
- Agency Leadership: Work closely with Convenience Channel agency partners to develop relationships, provide training and execute customer programs
- Customer Planning & Administration: Work within customer systems for new item set up, deal management, etc. Utilize TPM to forecast volume and annual trade investment. Additionally, manage customer rebate payments, growth programs and deductions
- Budget Management: Drive profitable growth while managing a company provided travel and entertainment budget
Skills
- Prior HQ experience required
- Experience in Category Management using data to deliver actionable insights
- Financial Acumen
- Ability to creatively develop new strategies, processes, and programs that will enhance a consumer centric approach
- Self-starter and collaborative mindset
- Proficiency with Microsoft Office, Nielsen or Circana, Retailer Specific Gateways
- Must be able to travel up to 40% of the time
- Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members
- 5+ years' experience in Headquarter Account Customer Management, preferred
- Dollar Channel experience, preferred
- Strong current relationships in the Beverage Industry and with Top Chain Retailers preferred
Benefits
- Bonus eligible
- Position is remote home based
Company Overview