Note: The job is a remote job and is open to candidates in USA. Circle Logistics is a third-party logistics firm providing transportation solutions through technology, industry experience, and employee ingenuity. The Senior Account Manager will own the full lifecycle of freight brokerage accounts, from prospecting and closing new business to coordinating freight execution and maintaining client relationships. The role also focuses on negotiating rates, expanding account volume, retaining customers, and providing strategic transportation solutions.
Responsibilities
- Prospect and develop new shipper relationships through outbound outreach and networking
- Build and maintain a strong pipeline of freight opportunities
- Manage the full sales cycle from initial prospecting to closing new business
- Oversee day-to-day management of customer accounts and freight movements
- Coordinate with carriers and internal operations teams to ensure successful load execution
- Negotiate rates with both customers and carriers to maintain strong profit margins
- Provide exceptional customer service and proactive communication
- Grow and retain existing accounts by identifying new opportunities and expanding freight volume
- Monitor market conditions and provide strategic solutions to customers
Skills
- Freight brokerage experience is required, with a solid understanding of industry terminology, processes, and customer expectations
- Prior B2B sales experience required, with demonstrated proficiency using CRM platforms to manage customer relationships, sales activities, and pipelines
- Proven success in a performance- or commission-based sales environment, with a strong drive to exceed goals and maximize earning potential beyond a base salary
- Ideal candidates will have previous experience in a freight brokerage Business Development or Account Executive role, along with an established network of customer relationships or a pipeline of qualified prospects that can be leveraged to build business at Circle
Benefits
- Working remotely to start; once the office opens in the Ann Arbor area, the role will be on-site.
- Opportunity to fully own and grow your book of business
- Supportive team culture and leadership
- Clear opportunities for professional growth and advancement
Company Overview