Note: The job is a remote job and is open to candidates in USA. Coveo provides an artificial intelligence platform that helps strategic enterprises drive measurable business impact. The Senior Enterprise Account Manager will own and expand a portfolio of global strategic accounts, build executive relationships, develop account plans, lead negotiations, and drive revenue growth and customer retention.
Responsibilities
- Own and grow a portfolio of enterprise strategic accounts, acting as the primary point of contact and trusted advisor throughout the engagement
- Build and expand executive-level relationships (C-suite, CIO, senior IT and digital leaders), positioning Coveo as a long-term strategic partner
- Develop and execute strategic account plans aligned with customer business objectives to drive expansion, retention, and incremental revenue
- Lead complex global negotiations and navigate procurement processes to close high-value expansion opportunities
- Collaborate cross-functionally with Customer Success, Marketing, Product, Renewals, and Support to align strategy and maximize customer value
- Consistently meet or exceed quarterly revenue targets while maintaining high customer satisfaction and long-term retention
Skills
- 6+ years of experience exceeding quota in enterprise software or Software-as-a-Service (SaaS), with a strong focus on expanding existing accounts
- Proven experience selling innovative technologies such as artificial intelligence (AI), big data, or cloud solutions to global enterprises
- Strong executive presence and experience engaging C-suite and senior technology leaders
- Demonstrated ability to build and manage a strategic pipeline within named enterprise accounts
- Experience managing highly complex, global strategic accounts
- Strong business acumen with the ability to align technical solutions to measurable business outcomes
- Ability to influence cross-functional stakeholders internally and externally
- Thrives in high-growth, fast-paced environments with a collaborative mindset
Benefits
- Remote work arrangement
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