Note: The job is a remote job and is open to candidates in USA. LRA Insurance is a family-owned, full-service insurance agency based in Orlando, Florida. They are seeking an experienced Commercial Lines Account Manager to support their Select Business Unit in a fully remote role, responsible for managing day-to-day service needs for a book of small commercial accounts and ensuring an exceptional client experience.
Responsibilities
- Provide technical support to Sales Executives by analyzing client needs, reviewing coverage, and preparing applications
- Submit applications to carriers, follow up on quotes and policies, and ensure accurate issuance of binders, certificates, endorsements, and related documents
- Manage renewals, audits, policy changes, billing, collections, and cancellations according to agency procedures
- Respond promptly to client and carrier requests and maintain clear, professional communication throughout the service process
- Identify exposures and recommend appropriate coverage solutions
- Assist clients with claims reporting and follow-up to ensure timely handling
- Work to retain accounts by addressing concerns and resolving issues proactively
Skills
- Minimum of five years of commercial insurance experience in the Florida market
- Active 2-20 license
- Strong familiarity with Florida carriers and the ability to manage a book of business across multiple markets
- Strong communication, client service, and problem-solving skills
- Experience supporting multiple Producers and managing a high-volume workload
- Advanced skills in certificate processing and policy servicing
- Knowledge of rating and underwriting procedures
- Proficiency with Microsoft Office, AMS360, and ImageRight
- Ability to manage complex tasks with accuracy and attention to detail
Company Overview