Note: The job is a remote job and is open to candidates in USA. Sapio Sciences provides lab informatics platforms and industry-specific solutions that support scientific drug discovery, clinical research, and diagnostics. The Scientific Business Analyst will consult with life sciences customers to define, implement, configure, and support solutions involving LIMS, ELN, and SDMS products, while managing requirements, workflows, training, documentation, and solution delivery.
Responsibilities
- Interpret customer requests and translate them into functional requirements (recognize the distinction between user requests from the underlying true needs)
- Documentation of business processes and workflow (‘as is’ and ‘to be’) using swim lane diagrams
- Identify customers key success criteria and ensure they are tracked and measured within the solution
- Maintain a thorough understanding of the Sapio Sciences product portfolio and how it is configured
- Effectively provide end user training on customized solution to show how the implementation met customer's goal
- Be able to perform configurations of the workflow/experiment in the Sapio Platform, and/or in some cases create wireframe mockups of the workflow/experiment
- Effectively document, communicate (oral and written) and explain technical material
- Perform root cause analysis, uncover critical business requirements, and facilitate solution delivery
- Expected to function independently and produce results that meet standards of quality, timeliness, and acceptability with minimal supervision
- Liaise with the product to ensure new customer driven feature requirements are captured
- Become our customer’s trusted technical partner, regularly review their deployment to ensure successful leverage our full product and service portfolio
- Work closely with the Sapio Sciences US team to establish scalable processes and working methods
- Meticulously manage all BA related deployment services documentation
- As needed, assist in testing sprint deliverables to ensure they meet requirements
Skills
- Previous experience with LIMS or ELN software
- Life Sciences experience working within a Lab (preferably introducing new IT solutions)
- A BS/BA degree or equivalent in Life Science (e.g. molecular biology, chemistry)
- Qualified in lean Six Sigma
- Working knowledge and experience with JIRA and Confluence
- Substantial experience of effectively managing external stakeholders including strong communication skills and ability to build working relationships at all levels
- Experience leading external client workshops, documenting business needs and outcomes
- Proven organizational skills, with the ability to deliver agreed workload within deadlines while maintaining a high degree of accuracy and attention to detail
- Strong analytical, problem solving, interviewing, data analysis and fact-finding skills
- Excellent listening and presentation skills
- We are open to considering someone based in either the US or in the UK • (so long as you have the right to work in either of these countries)
- This will be a primarily remote position, with up to 30% travel expected to client sites, and in-person team meetings on a quarterly basis (subject to Business needs)
Benefits
- Primarily remote position
- Up to 30% travel expected to client sites
- In-person team meetings on a quarterly basis (subject to Business needs)
- We will work with you to support your needs in confidence.
Company Overview