Note: The job is a remote job and is open to candidates in USA. CrossCountry Consulting is an advisory firm dedicated to creating a positive experience for both clients and employees. They are seeking a strategic and solution-focused Salesforce Project Manager to lead complex Salesforce projects, manage client relationships, and deliver tailored integrated solutions that address current challenges and set the foundation for future success.
Responsibilities
- Manage Salesforce projects to provide on-time, high-quality work to our customers
- Forecast project time, utilization, and revenue accurately and in a timely manner
- Manage and escalate risks, issues, and mitigation actions to assist in removing project work blockers
- Manage project financials, scope, and timelines, and prepare client-facing project status reports
- Facilitate meetings with clients to determine business and functional requirements
- Accomplish project objectives by breaking down projects into tasks, coordinating with the project team to complete tasks on time, and assigning appropriate resources
- Manage and grow direct reports
- Use DCS processes, best practices, and assets to ensure work is delivered with quality and consistency
- Identify new opportunities with existing clients to partner and grow the account
- Identify and understand each key stakeholder’s motivations, expectations, and role in their organization
- Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards
- Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes
Skills
- 4+ years of experience with Salesforce.com
- 6+ years of systems consulting experience
- Experience managing Salesforce projects and teams in a remote environment
- Ability to work within a team environment, backed up by strong communication skills
- Well-organized, results-driven, and eager to handle difficult problems
- Excellent organizational, verbal, presentation/facilitation, and written communication skills
- Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation
- Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards
- Strong written and spoken English communication skills
- Willingness to travel for team events as needed
- Bachelor's degree or equivalent experience in a technical field
- Experience in a consulting or professional services environment
Benefits
- Comprehensive healthcare options, including medical, dental, and vision coverage
- Flexible spending accounts
- A 401(k) with company matching
- Generous parental and maternity leave policies
- Technology stipends
- Wellness reimbursement programs
Company Overview
Company H1B Sponsorship