Note: The job is a remote job and is open to candidates in USA. Accenture Federal Services is dedicated to supporting the US federal government through technology and innovation. They are seeking a Salesforce Marketing Cloud Campaign Developer & QA to support the development, testing, and deployment of email and phone campaigns across Salesforce Marketing Cloud and Salesforce Sales Cloud.
Responsibilities
- Build, test, and deploy campaign journeys in SFMC for email and phone programs, including triggered, recurring, and ad‑hoc sends
- Configure and maintain CloudPages, forms, and preference centers to support data capture and campaign functionality
- Create and manage audience segmentation, synchronized data extensions, data entry events, and automations
- Maintain campaign assets, templates, and shared data extensions across USPS Business Units, ensuring governance, naming standards, and quality control
- Set up and manage end‑to‑end data integrations, including automated Databricks‑to‑SFMC data transfers, with thorough testing, validation, and monitoring
- Build automated campaigns using real‑time or near‑real‑time triggers originating from Salesforce or Databricks
- Conduct full QA across journeys, data flows, segmentation logic, CloudPages, and campaign assets
- Troubleshoot automation errors, send issues, data discrepancies, and integration breaks across SFMC, Sales Cloud, SFTP, and APIs
- Monitor email deliverability, IP warming processes, and compliance with CAN-SPAM and data privacy guidelines
- Document build steps, maintain QA checklists, runbooks, and processes for repeatable execution
- Partner with internal teams to conduct campaign reviews, deployment readiness checks, and production QA sign‑offs
- Support campaign project planning, coordinate deployment timelines, and collaborate with both internal teams and external stakeholders
- Monitor campaign performance post‑deployment; handle issue resolution and support analytics/reporting activities
- Ensure accuracy, consistency, and timely delivery of all outbound marketing campaigns across channels
Skills
- Experience managing Salesforce Sales Cloud integrations with Salesforce Marketing Cloud (Journey Builder, Email Studio, Automation Studio)
- Proficiency with SFMC data management, SQL, and AMPscript
- Familiarity with email deliverability practices and tools (e.g., Google Analytics, Validity Everest/Return Path)
- Strong understanding of campaign workflows, governance, and quality control across multiple brands or business units
- Experience with Einstein features such as Send Time Optimization and Engagement Scoring, and ability to apply them in journey design
- Exceptional attention to detail and strong troubleshooting skills
- Ability to work cross‑functionally and manage multiple projects in a fast‑paced environment
Benefits
- Accenture Federal Services offers a wide variety of benefits.
- Hands-on experience, certifications, industry training and more.
Company Overview