Note: The job is a remote job and is open to candidates in USA. Divurgent is a solutions provider focused on healthcare consulting, seeking experienced Epic Cheers Certified Analysts for a major Epic implementation. The role involves serving as the primary build analyst for the Cheers Call Management application, mentoring team members, and ensuring successful implementation through collaboration and documentation.
Responsibilities
- Serve as the primary build analyst for Epic Cheers Call Management
- Design, configure, build, test, and optimize the Cheers application to support call center operations and patient access workflows
- Collaborate with operational and technical stakeholders to gather requirements and implement Epic best practices
- Mentor and provide knowledge transfer to Cadence team members, helping develop internal application expertise
- Support integrated testing, issue resolution, and implementation readiness activities
- Develop and maintain application documentation and build specifications
Skills
- Current Epic Cheers certification required
- Demonstrated experience implementing and building Epic Call Management functionality within Cheers
- Experience serving as a lead or primary analyst on one or more Epic Cheers implementations
- Strong understanding of patient access, scheduling, and call center workflows
- Experience mentoring analysts or client application teams
- Excellent communication, collaboration, and analytical skills
- Epic Cadence certification or significant Cadence implementation experience
- Multiple Epic implementation or optimization engagements
- Experience supporting integrated testing, go-live, and post-go-live stabilization
Benefits
- Financial, Health and Wellness, and Community and Culture benefits
- Team coffee breaks and happy hours
- A book club
- A grill master competition
- March Madness events
- A Divurgent Pets group
- Team engagement programs
Company Overview