Note: The job is a remote job and is open to candidates in USA. Geneoscopy is a company hiring a Salesforce Developer and Administrator to support its evolving Salesforce-based CRM, Order Management, Billing, and LIMS systems. The role designs and implements applications, automates workflows, manages security and environments, develops integrations, and provides reporting, training, troubleshooting, and user support across Commercial, Lab, and Software teams.
Responsibilities
- Ensure optimal performance of Salesforce systems and products on a day-to-day basis
- Create, manage, and maintain user profiles, roles, and permission sets in Salesforce to ensure proper access control and data security. Assign appropriate permissions to users based on job functions and ensure compliance with organizational security policies
- Perform regular audits of user access to ensure compliance with internal security policies and industry regulations (e.g., HIPAA)
- Design and generate custom reports and dashboards in Salesforce to provide actionable insights, track key performance indicators (KPIs), and support data-driven decision-making across teams. Ensure reports are tailored to meet business needs and provide regular updates and enhancements as requirements evolve
- Design, create, and manage custom workflows using Salesforce tools such as Flow Builder to automate business processes, improve efficiency, and reduce manual tasks. Regularly evaluate and optimize workflows to ensure they align with evolving business requirements and deliver consistent results across departments
- Develop either out-of-the-box or custom code solutions for our third-party partner integrations
- Responsible for managing our Salesforce environments per industry best practices as it relates to the Software Development Lifecycle
- Perform database maintenance tasks, including diagnostic tests and duplicate entry cleansing
- Configure security controls such as IP range restrictions, login hours, and login security policies to limit where and when users can access Salesforce
- Track and report system login attempts, including unsuccessful attempts, to identify potential security threats
- Evaluate and install new Salesforce releases as necessary
- Provide training on any new releases, updates, and end-user support
- Document processes, including error reports and changes to field history tables
- Other duties as assigned
Skills
- Bachelor's degree is required, preferably in Computer Science, Information Technology, or a related field
- Possess 2+ years of hands-on experience with Salesforce Administration, including managing user access, security settings, and profiles (i.e., Field-Level Security, Permission sets, Roles, etc.) with a strong focus on workflow automation
- Possess experience with Salesforce Object Model, including custom objects, relationships (master-detail, lookup), and fields required to design and optimize reports and workflows
- Possess experience with developing or programming customer-facing interfaces
- Possess experience with integrating Salesforce with third-party tools and systems for reporting and workflow automation (i.e., using Salesforce APIs, AppExchange apps, or custom integration tools)
- Possess experience with various database scripting languages (i.e., MYSQL, Apex, Native, VisualForce, and Python)
- Exemplify knowledge of web coding, including HTML and CSS
- Exemplify knowledge of Salesforce reporting features, including summary reports, matrix reports, joined reports, and custom report types
- Exemplify knowledge of Salesforce CRM platforms
- Demonstrate previous work experience with application and software development as a Programmer, Developer, or Web Engineer
- Possess strong communication skills, with the ability to liaise with non-programmers
- Exemplify the ability to multitask and thrive in an agile, fast-paced, deadline-driven environment while remaining flexible, proactive, resourceful, and efficient
- Possess proficient verbal and written communication skills, while willing to share and receive information and ideas from all levels of the organization to achieve the desired results
- Possess high ethics and conduct business in the most professional manner
- Seek inclusiveness and collaboration but step up to responsibility, make tough decisions, and be accountable for those decisions
- Act as a results-oriented team player with strong interpersonal and communication skills, capable of working collaboratively with colleagues
- Hands-on experience with GearSet and Tableau is a plus
Benefits
- Discretionary annual bonus based on a percentage of the employee's base salary
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401k with employer match
- Paid time off
- Company stock options
Company Overview
Company H1B Sponsorship