Note: The job is a remote job and is open to candidates in USA. Clari + Salesloft is building the next era of enterprise revenue powered by AI and insights. They are seeking a Business Systems Administrator to lead strategy, planning, implementation, and optimization efforts primarily within Salesforce, ensuring alignment with business goals and improving efficiency.
Responsibilities
- Serve as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance
- Partner with stakeholders not just to fulfill requests, but to interrogate business processes and uncover the root challenges behind every feature request
- Manage the integration and data flow between Salesforce and key marketing/sales enablement systems
- Act as the product owner for key business systems, defining product roadmaps, prioritizing features, and managing the system lifecycle
- Integrations and advanced configurations/support
- Collaborate with business leaders across departments to align system strategies with business goals and develop integrated system roadmaps
- Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort
- Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability
- Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance
Skills
- Bachelor's degree
- 2+ years hands-on experience as a Salesforce Administrator/Business Analyst
- Strong understanding of enterprise business systems (e.g., CRM, ERP, HRIS)
- Experience in designing, implementing, and supporting enterprise-level business systems
- Proven experience with system integrations and middleware technologies
- Excellent analytical, problem-solving, and process optimization skills
- Strong communication, collaboration, and stakeholder management abilities
- Ability to manage multiple projects and priorities in a fast-paced environment
- Experience with business process mapping and documentation
- Knowledge of system configuration management principles and best practices
- Ability to define and promote best practices for system usage and administration
- Project management skills, including planning, execution, and risk management
- Salesforce Certification is a plus
- Experience in Sales or Business Operations is a plus
Company Overview
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