Note: The job is a remote job and is open to candidates in USA. Apollo Information Systems is a cybersecurity services company that delivers comprehensive security and compliance programs. They are seeking a Salesforce Administrator to manage daily user requests, troubleshoot issues, and maintain the Salesforce environment, working approximately 10-20 hours per week.
Responsibilities
- Manage user access and permissions — set up new users, assign permission sets, grant app/report/dashboard access, and handle role and sharing
- Work through the internal request queue — triage, resolve what you can, and document changes clearly
- Diagnose and fix flow errors, broken automations, and other everyday breakage
- Troubleshoot day-to-day CPQ (Kugamon) quote and order issues — submit errors, PDF generation, quote/line validation errors, pricebook and SKU maintenance
- Build and adjust reports, dashboards, and list views, and make small configuration, field-level, and layout changes on request
- Navigate a historic Salesforce instance and help work down an aging backlog — not just handle net-new requests
- Use AI tools to work through unfamiliar problems
- Flag recurring patterns or systemic issues that point to bigger problems worth escalating
Skills
- U.S.-based, eligible to work in the U.S. And pass a Criminal Justice Information Services (CJIS) Background Check
- Hands-on Salesforce administration experience (permissions, flows, basic configuration) across Sales Cloud and Service Cloud. You don't need to be senior — you need to genuinely know how the platform works and be able to act independently
- Comfort using AI tools to solve problems fast. This is a core requirement, not a bonus. We want someone who reaches for AI to close a knowledge gap and figure things out rather than waiting to be told — and who can tell when the AI is wrong
- Strong written communication — you document what you changed and why
- Able to pass a background check (this role touches sensitive data and access controls)
- Salesforce Administrator certification
- CPQ experience (Kugamon a plus, but any CPQ helps — resourcefulness and AI matter more than prior Kugamon exposure)
- Service Cloud / case management experience
- Experience cleaning up or working within an older/legacy Salesforce org
- Familiarity with Lightning and general platform navigation
- Background in tech, IT, or services environments (cybersecurity experience is a nice-to-have, not a requirement)
Benefits
- Comprehensive medical, dental, and vision coverage, the company covers 100% of employee premiums and 90% of dependent premiums on base plans
- Unlimited PTO, 7 paid sick days, and 11 paid holidays
- 401(k) with 4% company match after 90 days, immediately vested
- Company‑paid life insurance at 1x annual salary
- Company‑paid Short‑Term Disability (STD) and Long‑Term Disability (LTD) coverage
- $125 monthly home‑office tech stipend for internet, equipment, and other technology needs
- Primarily work remotely but have a hub in Denver
Company Overview