Note: The job is a remote job and is open to candidates in USA. Jackson Family Wines is seeking a Salesforce Administrator for their Consumer Platforms team. This role involves administering and optimizing the Salesforce platform to enhance operations and consumer experiences while supporting digital growth.
Responsibilities
- Administer Salesforce users, security, roles, permission sets, licenses, and platform configuration
- Configure and maintain Salesforce using Flow, Lightning pages, record types, reports, dashboards, and other declarative platform tools
- Partner with Product Managers, Business Analysts, developers, and business stakeholders to translate business needs into scalable Salesforce solutions
- Support enhancements across Salesforce and integrated consumer platforms, including Service Cloud, Commerce Cloud, Marketing Cloud, Data Cloud, and Order Management
- Drive platform adoption through user support, training, documentation, and change management
- Monitor platform health, data quality, security, and user adoption while identifying opportunities for automation and continuous improvement
- Participate in release planning, testing, and deployment activities to ensure high-quality platform delivery
Skills
- 3–5 years of hands-on Salesforce Administration experience supporting enterprise Salesforce environments
- Experience configuring Salesforce using declarative tools, including Flow, security, reporting, dashboards, and user management
- Experience gathering business requirements, supporting users, documenting solutions, and managing platform enhancements
- Salesforce Certified Administrator
- Advanced Salesforce Administrator certification
- Experience with Salesforce Service Cloud, Commerce Cloud, Marketing Cloud, Data Cloud, or Order Management
- Experience supporting Direct-to-Consumer, ecommerce, customer service, loyalty, or subscription businesses
- Experience with integrated enterprise platforms such as POS, PIM, DAM, ERP, or customer data platforms
- Experience with Agile product delivery, release management, governance, AI, automation, or personalization initiatives
Benefits
- Health Benefits – Medical, Dental, Vision, Disability & Life insurance
- 401k with employer match
- Generous time off including vacation, holidays, and paid health time
- Paid volunteer time
- Learning & Development opportunities
- Modern Health virtual mental health & coaching visits
- Wine discounts!
Company Overview
Company H1B Sponsorship