Note: The job is a remote job and is open to candidates in USA. NetBrain Technologies Inc. is a leader in no-code network automation, providing IT operations teams with tools to automate network management. They are seeking a Salesforce Administrator to support and enhance the Salesforce platform, focusing on configuration, user experience, and data integrity.
Responsibilities
- Support multiple concurrent Salesforce initiatives by configuring and maintaining the platform, including creating and modifying objects, fields, page layouts, validation rules, and flows
- Administer and enhance Salesforce functionality using declarative tools such as Flow, converting Process builders to Flows and standard configuration features to meet business requirements
- Assist in managing CPQ by maintaining product configurations, Product Rules, Pricing Rules, and approval processes
- Experience with system integrations, including the ability to manage and support integrated applications across platforms
- Collaborate with users and stakeholders to gather enhancement requests, translate them into functional solutions, and implement improvements within Salesforce
- Support user experience improvements by configuring Lightning pages, dynamic forms, and layouts
- Perform system testing to validate configurations, ensure data integrity, and confirm that enhancements meet business needs
- Troubleshoot issues, perform root cause analysis, and resolve bugs or escalate when necessary
- Maintain data quality, security, and access controls, including roles, profiles, and permission sets
- Document configurations, processes, and user guides to support ongoing system usage and training
- Assist with release management, deployments, and sandbox testing activities
Skills
- 2–4 years of hands-on experience administering Salesforce, including configuration of objects, fields, flows, and validation rules
- Strong understanding of Salesforce platform capabilities, including Sales Cloud and/or Service Cloud
- Strong understanding of the Opportunity sales cycle and sales processes
- Experience with declarative automation tools such as Flow (preferred) and the ability to migrate automation from Process Builder to Flows
- Working knowledge of data management practices, including data imports, exports, and data quality maintenance
- Experience managing user access, sharing rules, roles, profiles, and permission sets
- Strong troubleshooting and problem-solving skills with the ability to support end users and resolve system issues
- Ability to gather business requirements and translate them into scalable Salesforce solutions
- Excellent communication skills and ability to collaborate with cross-functional teams
- Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer
- Stationary Tasks: Sitting for extended periods, remaining in a stationary position
- Familiarity with Salesforce CPQ, including product setup, pricing rules, and approval processes
- Agentforce and Data Cloud knowledge is a plus
Benefits
- 401k
- Medical/dental coverage
- Comprehensive benefits package in addition to cash compensation
Company Overview
Company H1B Sponsorship