Note: The job is a remote job and is open to candidates in USA. Samsara is the pioneer of the Connected Operations™ Cloud, helping organizations harness IoT data to improve operations. The Sales Operations Manager will support Enterprise Account Executives by scaling systems and processes, driving efficiency, and collaborating with various teams to enhance sales effectiveness.
Responsibilities
- Collaborate with Account Executives to implement strategies that enable the Enterprise Sales team to spend more time in the field
- Assist in refining the process for intaking and prioritizing requests to minimize friction points in the sales pipeline
- Identify pain points for sales representatives and develop solutions that improve their day-to-day effectiveness
- Work across internal departments to drive the execution of improvements that increase revenue and profitability for Enterprise customers
- Work on complex initiatives relating to corporate strategy and long-term goals
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Skills
- 6-8 years of experience in a Sales Operations role or experience in similar growth or operations roles in a dynamic environment
- Ability to drive organizational change by project managing complex, cross-functional initiatives
- Excellent communication skills with the AVP+ levels of the organization
- Proficiency in Salesforce.com and the overall sales technology ecosystem
- Strong organizational skills and business judgment with the ability to handle business and technical projects from end-to-end
- Experience in Lead to Cash systems and business processes
- Excellent communication and critical thinking skills to understand sales policies and processes at a company, team and sales rep level
- Prior demonstration for both roll-out strategies and implementation of new workflows to large sales organizations
- Ability to work with others to structure complex, ambiguous strategic problems for the leadership team and build a case for making impactful changes
- Bachelor's degree or higher from a top university; business, finance, economics, business, or engineering focus is a plus; MBA is optional
- Familiarity with Product Management and/or Six Sigma best practices is a plus, but not required
- Salesforce CPQ Experience
- High ability to communicate with both technical stakeholders and business leaders, i.e., you can translate complex issues to different teams seamlessly
- Experience as a Salesforce administrator is a plus, but not required
Benefits
- Performance-based bonus/variable pay
- Equity (for eligible roles) in a high-growth public company
- A flexible, employee-led remote model
- A professional development stipend
- Comprehensive health and parental leave plans
- Flexible working model that caters to the diverse needs of our teams
- Offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements
- Reasonable accommodations throughout the recruiting process for qualified persons with disabilities
Company Overview