Note: The job is a remote job and is open to candidates in USA. Nord-Lock Group is a global leader in bolting and engineering solutions, providing secure bolting technologies, expert support, and digital solutions. The Sales Manager, Expander will lead the Expander sales team while driving direct sales, key account management, customer service, and business development for Expander Pivot Pin products across the Americas. The role also includes technical customer support, market analysis, forecasting, cross-functional collaboration, and remote team development.
Responsibilities
- Drive direct sales activities to achieve revenue and margin targets
- Identify, pursue, and convert new business opportunities across existing and emerging markets
- Develop and maintain a strong pipeline through proactive lead generation, customer outreach, and relationship-building
- Manage key accounts to ensure long-term customer satisfaction and growth
- Oversee distributor relationships, performance, and alignment with company objectives
- Lead product specification and approval processes with consultants, engineers, and decision-makers
- Manage commercial aspects of customer projects, including timelines, requirements, and deliverables
- Develop, maintain, and manage annual budgets for assigned regions or accounts
- Conduct commissioning, product demonstrations, and on-site evaluations for customers, contractors, and partners
- Deliver product, application, and technical training to internal teams, distributors, and customers
- Provide technical guidance during project planning, installation, and troubleshooting
- Relay product performance insights and customer feedback to product management and engineering teams
- Conduct market and competitive analysis to identify trends, risks, and growth opportunities
- Develop accurate sales reports, dashboards, and forecasts
- Utilize data and analytics to guide strategic decision-making and target-setting
- Support marketing initiatives, including campaigns, product launches, and events
- Represent the company at trade shows, conferences, and industry events
- Collaborate cross‑functionally with marketing, product management, engineering, operations, and finance to support business objectives
- These lists are not all inclusive and may include other duties as assigned and necessary for the operation and management of the business
Skills
- Must be a U.S. Citizen and authorized to work in the United States without sponsorship
- Experience and success working as a manager of a remote team
- Must be willing and able to travel up to 50%, which may include some international travel
- Excellent verbal and written communication skills
- Strong customer-focused mindset with the ability to handle difficult situations calmly and effectively
- Proficiency in computer skills including email (Outlook), Microsoft Office Suite (Word, Excel, PowerPoint, etc.), Microsoft Teams, and more
- Prioritize tasks and stay organized in a fast-paced environment
- Attention to detail and accuracy in handling customer information
- Professionalism with personal, phone, and email communications
- Customer-centric mindset, high energy level, and motivated to deliver
- Bachelor's degree in mechanical engineering or business administration, that includes a minimum of 5 years' experience with B2B sales or business development or the equivalent with a minimum of 10 years' experience working in a comparable technical or commercial discipline position, preferably in an industrial products-based industry
Benefits
- Fully remote work arrangement
- International environment and dynamic workplace
- Opportunities to develop and grow professionally
- Genuinely great coworkers who want to see the company and each other succeed
- Health benefits
- PTO
- Company holidays
- 401(k) with company match
- Paid Parental Leave
- Bi-weekly car allowance
Company Overview