Note: The job is a remote job and is open to candidates in USA. Menlo Security is a provider of browser security solutions for human and agentic workforces. The Sales Engineer is a customer-focused technical sales professional responsible for supporting regional opportunities, mapping customer needs to security solutions, leading proof-of-concept engagements, enabling partners, and providing technical feedback throughout the sales cycle.
Responsibilities
- Articulate the benefits of Menlo Security solutions to both technical and non-technical audiences, and research the technical requirements of each opportunity to scope and architect a solution that meets the customer's needs
- Understand the customer's business drivers and map them to a Menlo Security solution that fits both their needs and their budget
- Lead proof of concept engagements on regional sales opportunities, including deployment and configuration of Menlo Security services or software, training users on the solutions, and acting as the interface between Sales and technical staff to resolve open issues
- Use AI-assisted tools to prepare for customer engagements (account research, competitive positioning) and to draft and refine technical documentation, RFP responses, and follow-up communications, applying your own judgment for accuracy and fit
- Work closely with regional Menlo Security partners to build partner self-sufficiency and drive partner-led opportunities
- Work closely with customers to grow and expand their implementation and integration of Menlo Security products
- Provide reporting and feedback on customer accounts and field activities to Sales, Product Management, and Engineering, using AI-generated call summaries and CRM enrichment to keep account records current with less manual effort
Skills
- Bachelor's or Master's degree in Computer Science or a related discipline, or equivalent experience
- 4+ years of pre-sales experience in the computer networking or security space
- Strong knowledge and hands-on experience across core areas including web proxy technologies, network security (firewalls, IDS/IPS, HTTP/SSL proxies), network engineering fundamentals (OSI model, IPv4/6, routing, switching, DNS, VLANs and subnetting), and email security and mail flow
- Excellent written and oral communication skills, with the ability to articulate both the business value and the technical advantages of Menlo Security solutions
- A strong sense of accountability and ownership, a proactive, get-it-done attitude, and a passion for continuous learning
- Experience with malware analysis (static, delta, and dynamic/runtime approaches), sandboxing solutions, host-based forensics, and Windows internals
- Network forensics experience, including packet capture and analysis
- Incident response experience, including workflow procedures, evidence gathering, and chain of custody handling
- Enterprise architecture familiarity (Active Directory, SCCM, LDAP/RADIUS/TACACS+, two-factor authentication) and virtualization technology (VMware, Citrix, VDI)
- Familiarity with common hacking and exploitation tools and methodologies, malware families, and AV/IDS/IPS evasion techniques
- Working knowledge of Menlo Security competitors, including their solutions, strengths, and weaknesses
- Fluency with AI-assisted sales and productivity tools (LLM-based research, drafting, and summarization) as part of your everyday workflow
- Self-directed, with the ability to prioritize and execute project tasks in a methodical, disciplined manner and set clear expectations with stakeholders and team members
Benefits
- Remote work
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