Note: The job is a remote job and is open to candidates in USA. Harmonic is seeking a Sr. Sales Engineer to manage technical engagements with Mid-Tier MSOs and Telcos. The role involves positioning and selling Harmonic’s broadband products and collaborating with customers to develop network solutions that meet their business requirements.
Responsibilities
- Position and sell Harmonic’s broadband products, solutions and services
- Work with the customer to develop and document end-to-end network solutions aligned with their business requirements and industry best practices
- Understand customer requirements and collaborate with the product and engineering team to address issues and deliver feature requirements
- Work with customers to integrate Harmonic’s Cloud Native solution in their existing network and support them to migrate to a next generation DAA network
- Collaborate with and provide customers and prospects technical, experience-based leadership to design and architect solutions to meet their needs
- Deliver technical sales-oriented presentations to technical staff at customers and prospects
- Work with Harmonic partners to train and understand technical key advantages of Harmonic’s Cloud Native solution
- Position Harmonic as the industry thought leader
- Work closely with Sales, and Product leaders to ensure that coverage and activity matches the business need
- Assist with technical responses for RFx’s
- Use of Harmonic’s standardized applications (e.g. SalesForce, JIRA, Confluence) to optimize the execution of the position deliverables
Skills
- BS /BA
- A minimum of 10 years of work-related skill, knowledge, or experience is required within the market sectors and accounts targeted
- Experience in the Cable MSO or Telco industries
- Understanding and experience with data networking infrastructures, converged interconnect networks, and the associated technologies: DOCSIS, Routing/Switching, L2/L3, TCP/IP, LAN/WAN, Routing Protocols (BGP/ISIS/OSPF, etc.), MPLS, LDP, VPN, Multicast, cloud technologies, DHCP, Network Troubleshooting
- Deep knowledge of common toolsets for configuration, management, and monitoring of OLT's including but not limited to CLI, SNMP, NETCONF, RESTCONF, Telemetry, Kafka
- In depth knowledge of CIN networking and DOCSIS standard
- Experience with Linux, k8s, docker
- Strong customer facing and relationship management skills with appropriate negotiation and influencing skills
- Ability to develop creative technical sales positioning and solution selling methods to suit demanding sales situations
- Use of Harmonic's standardized applications (e.g. SalesForce) to optimize the execution of the position deliverables
- Ability to build relationships with all functions and areas of the company both within region and globally as well as a track record of respected and trusted relationships with customers in the industry
- Experience in AI and AI applications
- Excellent technical writing and speaking skills
- You are required to travel about 50 - 75%
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