Note: The job is a remote job and is open to candidates in USA. Sunbird Software is hiring an early-career Sales Engineer to support its sales organization in presales activities. The role assists with technical discovery, customer demonstrations, proof-of-concept activities, RFP responses, CRM maintenance, and sales engineering documentation under the guidance of senior team members.
Responsibilities
- Assist with customer demonstrations of Sunbird’s solutions for small to midsize clients, helping prepare demo environments, datasets, and scenarios aligned to customer use cases
- Support proof-of-concept (POC) activities for small to midsize clients by helping execute defined POC plans, tracking progress, and assisting with customer questions
- Serve as a technical support resource to the sales/ISR team, responding to technical questions with guidance and escalating complex topics as needed
- Support and maintain demo labs and environments, ensuring presales assets and demo materials—including systems, slides, documentation, and reference content—are current, clean and ready for customer engagements
- Assist with technical RFP responses by gathering information, drafting sections, and coordinating with internal teams
- Update and maintain CRM records (currently HubSpot), ensuring accurate tracking of POCs, demos, and technical engagements
- Contribute to building and maintaining the Sales Engineering documentation repository, including demo guides, discovery templates, use-case narratives, POC playbooks, and internal best practices to support consistent, high-quality customer engagements
Skills
- Candidate must reside in United States
- 1–3 years of experience in a technical, IT, or customer-facing role
- Foundational understanding of data center operations, DCIM, IT infrastructure, or related technologies
- Strong desire to develop consultative selling and customer-facing skills
- Ability to communicate technical concepts clearly with guidance and preparation
- Strong organizational skills and willingness to learn in a fast-paced sales environment
- Comfortable working collaboratively with sales, SEs, and cross-functional teams
- Exceptional communication skills and fluency in English required
- Presales experience a plus
- Product certification, engineering degree, or equivalent technical background preferred
- Additional languages a plus
Benefits
- Remote position for candidates residing in the United States
- Guidance and mentorship from senior Sales Engineers and Account Managers
- Hands-on experience with Sunbird’s solutions and customer use cases
Company Overview