Note: The job is a remote job and is open to candidates in USA. Socure is building identity trust infrastructure for the digital economy by verifying identities and preventing fraud. The Sales Enablement and Training Manager designs and delivers scalable, AI-powered learning experiences, owning onboarding, certification, product education, coaching, content creation, and enablement measurement.
Responsibilities
- Manage end-to-end onboarding programs for new hires, host weekly 1:1s with learners to answer questions and reinforce learning, and ensure timely completion of learning milestones and successful ramp
- Partner with managers through weekly learner progress reviews and coaching discussions
- Coordinate learner access to required systems, resources, mentors, and enablement tools
- Monitor onboarding health and proactively address learner roadblocks
- Design scalable learning paths that combine self-paced content, knowledge checks, AI role plays, and certifications
- Develop engaging digital learning assets including training videos, assessments, and learner scorecards
- Partner with leadership teams across Socure to identify role-specific learning needs, prioritize enablement initiatives, and translate evolving business objectives into scalable training programs
- Continuously improve curriculum based on learner feedback, business priorities, and performance data
- Personally execute the end-to-end content production workflow: drafting training content from provided technical documentation using AI platforms, create slides and voiceover using AI platforms, QC final assets and get technical signoff, and publish courses in LMS
- Evaluate and adopt new AI-enabled learning technologies to improve speed, quality, and learner engagement
- Build certification programs that validate proficiency across messaging, product knowledge, objection handling, and customer scenarios
- Partner with leadership to define success criteria and evaluate learner readiness
- Maintain certification records and communicate progress to stakeholders
- Track onboarding completion, certifications, learner engagement, and program adoption
- Deliver recurring reports and insights to leadership that inform enablement strategy
- Recommend program improvements based on quantitative and qualitative feedback
Skills
- 3+ years of direct experience in sales enablement, learning development, or sales strategy
- Thorough understanding of enterprise SaaS sales processes, sales methodologies (Challenger, Command of the Message, MEDDPICC or other), and the buyer's journey
- Excellent communication, presentation, and interpersonal abilities
- Data-driven approach with a track record of setting and achieving success metrics and qualifying improvements
- Solid project management and organizational skills
- Demonstrated experience using generative AI tools to accelerate content creation, instructional design, plus experience building scalable digital learning programs within an LMS and leveraging modern learning technologies including AI coaching, simulations, assessments, and sales content libraries
- Strong instructional design skills with the ability to translate complex technical concepts into engaging learning experiences
- Ability to lead with passion and motivate a diverse team in a fast-paced, high-growth remote environment
- 6+ years of industry experience in fraud prevention, identity verification, or digital customer acquisition
Benefits
- Remote work environment
Company Overview