Note: The job is a remote job and is open to candidates in USA. Grafana Labs is the company behind Grafana Cloud, a fully managed observability platform built on open source and open standards. The Sales Development Representative will engage with users and prospects, respond to inbound inquiries, conduct proactive outreach, generate qualified business opportunities, and collaborate with sales and marketing teams to build pipeline.
Responsibilities
- Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
- Follow up on inbound leads effectively and efficiently
- Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone
- Use Salesforce and Grafana dashboards for lead and account management and research
- Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
- Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them
- Consistently meet new business opportunity and pipeline targets
- Collaborate with cross-functional teams such as marketing and sales to win as a team
Skills
- Located in NORAM
- Open to feedback and coaching, always looking for ways to improve
- Clear and concise written and verbal communication style
- Excellent organizational skills and the ability to prioritize many tasks and demands
- Willingness and ability to take on any task - no matter how small or big - with a focus on quality
- Resourceful and proactive in an environment that is constantly evolving
- Driven by purpose and by winning with a team-first attitude
Benefits
- Equity
- Bonus (if applicable)
- 100% remote work
- Defined opportunities to grow and develop your career
- In-person onboarding
- 30 days of annual leave per annum, with 3 days reserved for Grafana Shutdown Days
Company Overview
Company H1B Sponsorship