Note: The job is a remote job and is open to candidates in USA. Photobooth Supply Co. is dedicated to empowering entrepreneurs and event professionals through innovative photo booth solutions. They are seeking a driven Sales Development Representative to manage inbound leads, qualify prospects, and schedule meetings with the sales team, ensuring exceptional customer engagement throughout the process.
Responsibilities
- Manage and qualify inbound leads via live chat, email, and other platforms to build and maintain a healthy pipeline of prospects
- Utilize tools like HubSpot CRM and Gong to log interactions, track lead status, and ensure accurate data management
- Quickly assess potential customers’ needs and determine their fit for our solutions based on established qualification criteria
- Escalate qualified leads by booking discovery calls or product demos with Inside Sales Representatives
- Proactively engage with leads to schedule meetings with Inside Sales Representatives
- Ensure meetings are booked efficiently, minimizing scheduling conflicts
- Provide exceptional first responses to inbound inquiries, ensuring prompt and professional communication
- Act as the face of the company in live chat interactions, addressing customer questions and guiding them to the next steps in the sales process
- Collaborate with the sales and marketing teams to refine lead qualification criteria and improve messaging
- Provide feedback to the marketing team regarding lead quality and customer inquiries to help optimize campaigns
- Learn and demonstrate an in-depth understanding of our photo booth products and services to confidently address customer questions
Skills
- Ability to make 100+ calls per day
- 1+ years of experience in sales development, customer support, or a similar role, preferably with live chat or hybrid communication experience
- Proficiency in CRM tools, particularly HubSpot CRM and Gong, for managing leads and tracking interactions
- Strong verbal and written communication skills, with the ability to connect with prospects and provide clear, concise responses
- Self-motivated, proactive, and able to work independently to meet targets
- Exceptional organizational and time management skills to balance multiple inquiries and follow-ups
- Comfortable working PST hours
- US-based candidates must live in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Montana, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Texas, Tennessee, Utah, Virginia, Wyoming
- Experience in AI driven platforms and tools
- Familiarity with lead qualification frameworks such as BANT, CHAMP, or similar
- Background in customer success or support in a SaaS or technology-driven environment
Benefits
- Gold Standard Health Benefits
- 401K
- Education Stipend
- Remote Work
- Bonus Plan
- Annual Retreat
- Generous PTO and Holiday Schedule
- Quarterly Financial Meetings
- Open Book Management
- Intimate Team
- Work from Home Stipend
Company Overview