Note: The job is a remote job and is open to candidates in USA. Modus Create is seeking a Sales Development Manager to drive new business growth across the US and Canada. The role leads a team of Sales Development Representatives while contributing to outbound prospecting, opportunity qualification, meeting generation, CRM administration, coaching, performance management, and sales and marketing collaboration.
Responsibilities
- Provide operational leadership to the Sales Development team, including training, coaching, and performance management
- Manage team reporting and key performance indicators (KPIs)
- Support recruiting and hiring for the team as required
- Help team members develop and achieve their performance goals
- Maintain accurate reporting and forecasting against team KPIs
- Drive new business through high-volume outbound prospecting activities
- Research prospective customers, industries, and market trends to create highly personalised and relevant communications
- Engage with prospects through phone calls, email, and LinkedIn outreach
- Ensure outbound activity consistently meets or exceeds weekly and monthly targets
- Maintain a focus on relevant, researched, and personalised prospect messaging
- Identify and qualify new sales opportunities
- Schedule meetings for the Sales team
- Meet or exceed activity and appointment-setting goals
- Monitor the number and quality of qualified opportunities and scheduled meetings
- Support effective conversion of scheduled meetings into qualified sales opportunities
- Maintain accurate prospect, opportunity, and activity records in the CRM
- Ensure prospect and opportunity data remains current, complete, and accessible to the Sales team
- Support accurate sales pipeline reporting and forecasting through effective CRM administration
- Build strong, professional relationships with prospective customers
- Work closely with the Sales team to ensure a smooth hand-off of qualified opportunities
- Support the quality and readiness of opportunities passed to Sales
- Maintain positive and professional engagement with prospects throughout the outreach process
- Provide relevant market and prospect feedback to the Sales and Marketing teams
- Collaborate with Sales and Marketing to review and optimise messaging and positioning
- Organise and share actionable insights to help improve the sales process
- Contribute to updates of the sales messaging framework to improve relevance and engagement
- Actively role-model, support, and contribute to Modus Create’s company values
- Attend industry events and conferences as required to support sales programmes and lead generation efforts
- Undertake other duties as required in line with the evolving needs of the business
Skills
- * Strong communication and relationship-building skills
- * Comfortable making outbound sales calls
- * Organised, self-motivated, and goal-oriented
- * Previous experience managing SDRs or individual contributors is preferred
- * Previous experience in an SDR, inside sales, or business development role is preferred
- * Previous experience in the software and technology sector is preferred
- * Experience using a CRM system is preferred
- * Relevant sales or CRM certifications, such as HubSpot certifications
- * Previous experience working with HubSpot CRM
- * Experience supporting sales training, coaching, and performance development
- * Experience in software, technology, or digital services environments
Benefits
- Full-time, remote role
Company Overview