Note: The job is a remote job and is open to candidates in USA. SMX Services & Consulting, Inc. is seeking an experienced Content Development Lead / Section 508 Accessibility Lead to support the Office of Refugee Resettlement Learning Center. The role leads the development, maintenance, remediation, quality assurance, accessibility compliance, testing, and deployment of SCORM-compatible digital learning content within enterprise LMS environments.
Responsibilities
- Lead development and maintenance of digital training and learning content
- Coordinate creation, revision, testing, and publication of LMS course materials
- Develop and maintain SCORM-compatible learning content
- Ensure training content operates correctly within the LMS
- Lead Section 508 accessibility compliance for training and learning materials
- Perform or coordinate accessibility testing and remediation
- Review electronic documents, presentations, multimedia, web-based content, and LMS course materials for accessibility
- Apply WCAG and Revised Section 508 requirements
- Develop accessible templates and content-development standards
- Establish content QA and review processes
- Coordinate instructional design, content development, multimedia, and technical deployment
- Support migration or conversion of existing learning content
- Validate course functionality and learner experience
- Ensure accessibility considerations are incorporated throughout the content-development lifecycle
- Maintain content inventories, version control, documentation, and approval records
- Coordinate with subject-matter experts and Government stakeholders
- Develop user documentation, job aids, guides, training materials, and other instructional resources
- Support virtual and online training delivery
- Assist with learner communications and training-support activities
- Support analytics and evaluation of training effectiveness
- Coordinate remediation of accessibility defects
- Support Government accessibility reviews and documentation
Skills
- The successful candidate will combine instructional-content expertise with hands-on knowledge of enterprise Learning Management Systems, SCORM-compliant content , digital accessibility, Section 508, WCAG, document remediation, multimedia learning, and quality assurance
- Strong candidates should demonstrate experience with:
- • Enterprise LMS content development
- • Instructional design or digital learning development
- • SCORM
- • Section 508
- • WCAG
- • Accessible electronic documents
- • Accessible multimedia
- • Learning-content QA
- • LMS content deployment
- • Course testing and troubleshooting
- • Content remediation
- • Training documentation
- • Stakeholder/SME coordination
- Experience with one or more of the following is highly desirable:
- • SAP SuccessFactors Learning
- • Articulate Storyline
- • Articulate Rise
- • Adobe Captivate
- • Adobe Acrobat accessibility tools
- • Microsoft Office accessibility tools
- • SCORM 1.2/2004
- • HTML/CSS accessibility
- • Accessibility Insights
- • JAWS
- • NVDA
- • Client Trusted Tester methodologies or tools
- • 7+ years of training-content, instructional-design, eLearning, or digital-content experience
- • 3+ years leading content-development efforts
- • Bachelor's degree in Instructional Design, Education, Communications, Information Technology, Human-Computer Interaction, or related field, or equivalent experience
- • Direct Federal Section 508 experience
- • Client Trusted Tester certification
- • IAAP CPACC, WAS, or similar accessibility certification
- • SAP SuccessFactors Learning experience
- • Federal Government training-program experience
- • Experience creating accessible SCORM courses
- • Experience developing accessible multimedia and video content
- • Experience remediating PDFs, Word documents, PowerPoint presentations, and web content
Benefits
- Primarily remote
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