Note: The job is a remote job and is open to candidates in USA. Mutual of Omaha is seeking a Sales Compensation Analyst II to ensure producers receive accurate and timely commission payments. The role handles compensation inquiries, processes and reconciles commission payments, maintains compensation records, analyzes programs, and improves compensation workflows.
Responsibilities
- Answer incoming calls and assist with questions about Compensation payments and processes
- Calculate and process commission payments, ensuring accuracy and compliance with policies
- Maintain and update compensation records, including rates, formulas, and program changes
- Review and reconcile commission accounts, identifying and resolving discrepancies
- Analyze compensation programs, suggest improvements, and collaborate with internal teams to enhance processes
- Identify opportunities for automation, efficiency, and continuous improvement in compensation workflows
Skills
- Applicants for this position must not now, nor at any point in the future, require sponsorship for employment
- Experience in customer service or phone support
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills with a customer-first mindset
- Ability to quickly learn compensation systems and technology
- Attention to detail, ability to multitask, and a proactive approach to meeting deadlines
- A mindset for continuous improvement, always looking for ways to optimize processes and enhance efficiency
- You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do
- Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico
- Experience with compensation systems or knowledge of the insurance industry
Benefits
- Annual bonus opportunity
- 401(k) plan with a 2% company contribution and 6% company match
- Vacation, personal time and paid holidays
- Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.
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