Note: The job is a remote job and is open to candidates in USA. Henry Schein One is a global leader redefining dental practice management, seeking a Salesforce Administrator to support and advance their Salesforce Sales Cloud implementation. The role involves collaborating with a cross-functional CRM team to deliver solutions that meet business objectives while enhancing patient care.
Responsibilities
- Design, develop, test, and deploy Salesforce solutions and customizations, prioritizing native functionality such as flow automation, Lightning pages, and core Sales Cloud objects
- Administer integrated sales and marketing applications to support related functions such as sales forecasting, sales engagement, and partner success
- Use modern AI tools to create more efficient workflows for the Salesforce team and our users
- Monitor system performance and data integrity using reports, dashboards, and queries to proactively identify and resolve issues
- Partner with stakeholders across sales, marketing, and revenue operations to translate business requirements into scalable Salesforce solutions
- Troubleshoot data-related issues and support data migrations, including merges, deletes, updates, and inserts
- Create and maintain clear documentation of Salesforce solutions, configurations, and related business processes
- Share your learnings with other administrators, and contribute to the improvement of our agile development process
Skills
- 3+ years of professional experience administering Salesforce, including flows, validation rules, reports, dashboards, roles/profiles, and data loads
- Strong working knowledge of Salesforce platform architecture, capabilities, and platform constraints
- Specialized experience in one or more CRM-related functions (marketing, sales, finance, or revenue operations)
- Experience using AI productivity tools such as Microsoft Copilot or Claude with an interest in learning Agentforce and other emerging Salesforce AI capabilities
- Proficiency in SQL/SOQL for data querying and troubleshooting
- Experience working within Scrum or other Agile development frameworks
- Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical stakeholders
- Sound judgment, analytical ability, and problem-solving skills with a demonstrated capacity to manage multiple priorities
- A collaborative mindset, with curiosity and motivation to keep scaling our team's skills and impact
- Salesforce Administrator or Developer certifications
- Hands-on experience with Agentforce and other Salesforce AI agent tooling
- Familiarity with iPaaS solutions such as MuleSoft or Tibco
- Working knowledge of Apex and/or LWC development and Git-based version control
Benefits
- Eligible for a bonus target not reflected in the range
- A robust benefits package including health coverage
- Retirement savings with company match
- Paid time off
- Parental leave
- Wellbeing resources
- Education support
- Remote within the United States with up to 10% travel as needed
Company Overview