Note: The job is a remote job and is open to candidates in USA. ID Logistics US is a logistics company providing warehouse and supply chain services. The Senior Business Analyst will implement and support Warehouse Management System solutions, partnering with operations, clients, and technical teams to design integrations, optimize workflows, and lead testing. The role also provides application support, documentation, and process improvement for Manhattan SCALE deployments.
Responsibilities
- Gather, analyze, and document business requirements through Statements of Work (SOWs), functional requirements documents, process maps, and workflow diagrams
- Lead integration of data mapping activities across client and internal systems, ensuring accurate documentation and maintenance of mapping specifications
- Develop and execute integration, system, and user acceptance testing (UAT) plans while coordinating testing activities with clients and stakeholders
- Create ad hoc SQL queries to support reporting, troubleshooting, system analysis, and operational support
- Design, test, and support WMS enhancements, integrations, and system extensions developed by internal teams or software vendors
- Providing Level 2 application support, troubleshooting issues, and collaborating with technical teams to drive resolution
- Participate in solution design reviews for new implementations, process improvements, and system enhancements
- Develop instructional, procedural, and business process documentation to support operational and system adoption
- Proactively identify opportunities to improve workflows, integrations, and business processes
- Ensure compliance with company safety standards, site-specific requirements, and Good Manufacturing Practices (GMPs)
Skills
- Remote
- First Shift: Monday - Friday, 8:00am - 5pm
- Up to 15% of domestic travel depending on needs of the business and subject to change
- This position is not eligible for immigration sponsorship
Benefits
- Performance-based bonus
- Remote work arrangement
Company Overview