Note: The job is a remote job and is open to candidates in USA. Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, is hiring a part-time Sales Associate. The role supports customers with product discovery and sales, maintains sales-floor presentation and safety standards, and assists with store operations and teamwork.
Responsibilities
- Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise
- Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management as appropriate
- Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers
- Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork
- Lead by example and support store management in holding self and others accountable for store profitability and operational excellence
- Promote the brand by engaging customers in creative activities and demonstrations
- Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
- Engage in, maintain and support store safety standards and training
- Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide
- Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner, as needed
- Assist in preparing the stockroom for inventory and perform assigned inventory duties, as needed
- Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom, as needed
- Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product, as needed
Skills
- Excellent interpersonal skills and ability to build rapport with customers and other associates
- General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system, company email system, company learning management system, telephone/intercom system, copier, fax machine, SKU and tagger guns, tape machine, small hand tools, ladders, step stools, hand truck/dolly, baler, calculator, electronic two-way radio with earpiece
- Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning
- Demonstrate creative problem-solving to maintain a solutions-oriented and teamwork focus
- Customer service experience preferred
- Retail experience preferred
Company Overview