Note: The job is a remote job and is open to candidates in USA. Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. The Sales Administrator is responsible for providing operational and administrative support to the Sage X3/500 sales team throughout the sales lifecycle, ensuring customer documents are prepared and orders processed accurately.
Responsibilities
- Create and maintain Leads and Opportunities in CRM
- Ensure CRM records are complete, accurate, and up to date throughout the sales cycle
- Assist Account Executives with CRM updates, data entry, and sales administration requests
- Monitor opportunity progression and follow up on missing information required for processing
- Support CRM data quality initiatives and ensure compliance with company processes
- Prepare and process customer quotes
- Review documentation for completeness and accuracy before submission
- Validate pricing, products, customer information, and supporting documentation
- Coordinate with Sales, Finance, and Operations to resolve order-related issues
- Track orders through completion and communicate status updates as needed
- Prepare customer-facing sales documents, including Statements of Work (SOWs), agreements, and order documentation
- Send documents for electronic signature using Adobe Acrobat Sign
- Monitor signature status and follow up with internal teams and customers when necessary
- Maintain organized electronic records of executed agreements
- Serve as a primary administrative resource for the Sage X3/500 sales team
- Coordinate with internal departments to facilitate timely processing of customer transactions
- Support month-end and quarter-end sales activities, ensuring deadlines are met
- Assist with reporting, sales metrics, and administrative projects as assigned
- Identify opportunities to improve sales administration processes and increase efficiency
- Support automation initiatives and adoption of best practices
- Maintain documentation of standard operating procedures
Skills
- 2–5 years of experience in Sales Administration, Sales Operations, Customer Service, or a related role
- Experience working with CRM systems (Microsoft Dynamics CRM preferred)
- Experience processing quotes, contracts, and sales orders
- Experience using Adobe Acrobat Sign or similar electronic signature platforms
- Strong Microsoft Office skills, particularly Excel, Outlook, and Teams
- Excellent organizational skills with exceptional attention to detail
- Strong written and verbal communication skills
- Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
- Experience supporting ERP or software sales organizations
- Experience with Sage products or ERP solutions
- Familiarity with order management and contract administration
- Experience supporting remote sales teams
Benefits
- Health and Welfare (Medical, Dental, Vision)
- Accident, Critical Illness, and Hospital Indemnity
- Employee Assistance Program (EAP)
- Life and AD&D Insurance
- Short- and Long-Term Disability Insurance
- Flexible Spending Accounts
- Transportation and Parking Accounts
- Health Savings Accounts (with company contribution)
- Retirement Planning (401k with matching contribution)
- Legal Benefits
- Identity Theft Protection
- Pet Insurance
- Wellness Program Offerings
- Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.
- 8 Paid Holidays per year, including 1 floating holiday.
Company Overview