Note: The job is a remote job and is open to candidates in USA. The company is seeking a customer-focused Sales Account Manager to manage and grow existing client relationships and develop new business opportunities. The role manages the full IT services sales lifecycle, including prospecting, solution discussions, proposals, negotiations, closure, account expansion, forecasting, and customer satisfaction.
Responsibilities
- Manage and develop relationships with key enterprise and mid-market clients
- Act as the primary point of contact for assigned customer accounts
- Understand clients' business objectives, technology requirements, and challenges
- Identify opportunities for upselling, cross-selling, renewals, and account expansion
- Generate new business opportunities through prospecting, networking, referrals, and market research
- Sell IT services such as: Application Development & Maintenance; Cloud & Infrastructure Services; Managed IT Services; Cybersecurity; Data & Analytics; AI / Automation Solutions; Digital Transformation Services; IT Consulting and Professional Services
- Conduct client meetings, presentations, discovery sessions, and solution discussions
- Work closely with pre-sales, delivery, technical, and leadership teams to develop customer proposals and solutions
- Prepare and deliver proposals, presentations, Statements of Work (SOWs), and commercial quotations
- Lead commercial negotiations and drive opportunities through to closure
- Maintain an accurate sales pipeline and provide regular forecasts and reports
- Develop account plans and strategies to achieve revenue and growth targets
- Monitor customer satisfaction and coordinate with delivery teams to address client concerns
- Stay informed about technology trends, competitive offerings, and industry developments
- Maintain strong knowledge of the company's service portfolio and value proposition
- Achieve assigned revenue, margin, and business-development targets
Skills
- 3–8 years in IT Services / Technology Sales / Account Management for customers in Client/ Retail/ Manufacturing/ Food and Agri business
- Location: Mid-West- US, Remote with travel
- * Bachelor's degree in business, Marketing, Computer Science, Engineering, or a related field
- * 3–8 years of experience in IT Services sales, technology sales, or account management
- * Proven track record of achieving sales/revenue targets
- * Strong understanding of IT services and technology solutions
- * Experience managing B2B / enterprise customer relationships
- * Strong consultative selling and solution-selling skills
- * Excellent communication, presentation, negotiation, and interpersonal skills
- * Ability to engage with both business stakeholders and technical teams
- * Strong commercial and business-development acumen
- * Experience with CRM tools such as Salesforce, HubSpot, Zoho, or similar platforms
- * Ability to manage multiple opportunities and accounts simultaneously
Benefits
- Remote work arrangement with travel
Company Overview
Company H1B Sponsorship