Note: The job is a remote job and is open to candidates in USA. RadNet is a radiology services company focused on delivering quality, value, and access in patient care. The RIS Software Quality Assurance & Workflow Analyst will manage feature requests, test and implement software updates, analyze workflows and financial data, develop tools and job aids, train personnel, and resolve application and system issues.
Responsibilities
- Develop and maintain a comprehensive list of feature requests for RadNet, ensuring regular communication of this agenda with RadNet Operations
- Stay informed about current system developments, conducting analyses to identify opportunities for enhancing current practices
- Collaborate with colleagues to rigorously test and assist in implementing new features, bug fixes, "go-lives," and software releases
- Keep Management and Operations informed about new features and corresponding training requirements
- Attain proficiency in RadNet Applications and systems, contributing to innovative solutions with existing features and promptly resolving system issues as they arise
- Work closely with Operational Leadership, IT Team, and Developers to document issues and mobilize effective solutions
- Contribute to developing best practices for creating and analyzing financial data reports
- Evaluating and calculating procedures associated with financial responsibility
- Developing tools and software to improve our financial analytics
- Conducting training sessions for RadNet Management on downline training and communication, encompassing new hires, IT teams, and acquisitions as necessary
- Optimizing workflows and crafting job aids to enhance operational efficiency
- Effectively communicating information and providing appropriate guidance, consultation, and recommendations to the personnel
- Regularly monitoring and analyzing the RadNet application and systems, investigating findings, and promptly resolving issues to ensure optimization
- Analyzing insurance and patient responsibility at the time of accuracy
- Providing support and coverage for Software Quality Assurance
- Understanding and articulating support/project requests for efficient handling and resolution
Skills
- Proficient in Microsoft Office
- Must have SQL experience
- Software quality assurance experience required
- Excellent analytical, problem-solving, and decision-making skills
- Excellent written and verbal communication skills
- Must be meticulous and self-motivated
- Problem-solving skills are a must
- Able to exercise a high degree of initiative, judgment, discretion, and decision-making to achieve department and organizational objectives
- Strong interpersonal skills
- College education or work experience in a related field is preferred
- Preferred experience in Salesforce
- Familiarity with medical terminology is preferred
Benefits
- Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.
Company Overview