Note: The job is a remote job and is open to candidates in USA. GitLab is the intelligent orchestration platform for DevSecOps, and they are seeking a Revenue Technology Analyst to support and maintain the tech stack for their go-to-market teams. The role involves executing workflows, identifying process gaps, supporting integrations, and building documentation to enhance team efficiency.
Responsibilities
- Support execution of the technical roadmap for the revenue lifecycle across a 10+ tool tech stack
- Support and maintain a consistent business rhythm for end users, including provisioning, user support, troubleshooting, and ongoing maintenance
- Support stakeholder requests and communication across the revenue technology stack
- Help identify gaps in processes, integrations, and automations, then recommend improvements and assist with implementation and expansion of our tech stack, including driving the evaluation of new solutions as needed
- Support day-to-day vendor coordination for revenue technology stack tools, including procurement support, renewals, and quarterly business reviews in partnership with IT, Privacy, Legal, and Finance
- Partner with cross-functional teams, including Marketing Operations, IT, Enablement, Privacy and Legal, Revenue Strategy, Sales Strategy, and Sales Data Analytics, to support effective tool implementation, adoption, and aligned reporting definitions
- Partner with Revenue Operations & Strategy to build and maintain reporting and dashboards within revenue tools that improve efficiency, effectiveness, and productivity
- Document workflows, support processes, and troubleshooting guidance to enable first-tier sales support and self-service in an all-remote environment
- Leverage our internal AI solutions to automate and streamline processes both internal to the RevTech team and across GTM workflows
Skills
- Experience in Sales Operations, Revenue Operations, Customer Success Operations, system administration, or analytics roles supporting go-to-market teams
- Hands-on experience with at least two revenue or sales tools such as Gong, Clari, Outreach, Groove, ZoomInfo, Gainsight, Kantata, or similar tools
- Understanding of how systems connect and share data, including integrations, automations, permissions, and data management concepts
- Experience leveraging AI in your day-to-day workflows, ideally building agents and artifacts that have proven to accelerate productivity
- Exposure to supporting workflows, tooling changes, vendor processes, tool evaluations, rollouts, requirements gathering, implementation planning, or enablement
- Ability to identify gaps in workflows, processes, and tooling, and turn them into practical improvements
- Strong analytical and problem-solving skills, including building or partnering on reporting and dashboards that improve efficiency, effectiveness, and productivity for revenue teams
- Clear, inclusive communication skills, with the ability to collaborate across Sales, Customer Success, Professional Services, Revenue Operations, IT, Enablement, Strategy, and Legal or Privacy partners
- Comfort working in an all-remote, asynchronous environment, with the ability to prioritize effectively and communicate proactively with your team
- Interest in GitLab and alignment with our values, with openness to applying transferable skills from related roles
- Exposure to AI or automation tools such as Workato, Zapier, or large language model-powered workflows
- Familiarity with business-to-business SaaS go-to-market motions
- Data skills such as Salesforce reporting, business intelligence, SQL, or Python
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Company Overview