Note: The job is a remote job and is open to candidates in USA. Housecall Pro is a company dedicated to helping home service professionals streamline their operations. As an Inside Sales Representative II, you will manage the full sales cycle and focus on increasing adoption and value for customers, while building trust and connections with service professionals.
Responsibilities
- Use a consultative selling style centered around understanding Pros' specific challenges and objectives
- Drive the complete sales cycle, from booking to closure
- Collaborate with the team to drive new service attachments, increasing usage as a percentage of Pros' Gross Merchandise Volume (GMV), and boosting Monthly Recurring Revenue (MRR) per managed account
- Build trust and deeper connections with Pros by empathizing with their pain points and positioning the platform as a long-term solution
- Maintain daily activity metrics, balancing calls and attended demos
- Stay informed on product and technology developments to provide updated, relevant advice to customers
- Track customer engagement and satisfaction, addressing any concerns or challenges promptly to ensure continued success
- Serve as a mentor and role model to junior team members, sharing best practices and insights
Skills
- 2-3+ years of experience in a full-time sales role
- Experience with Payroll and Accounting
- CRM experience (i.e., Salesforce, HubSpot)
- Proven ability to develop strong relationships with customers and act as a trusted consultant
- Experience in managing the entire sales cycle, including closing deals and ongoing account management
- Experience using AI tools to increase quality and efficiency of work
- Strong problem-solving skills and a proactive, self-starting attitude
- Ability to thrive in a fast-paced, team-oriented environment
- Capacity to understand and address customer needs effectively and efficiently
- A natural curiosity backed by action; you are multi-dimensional (volunteering, creative outlets, side projects, hobbies, athletics), with a proven ability to successfully start over, learn from scratch, and thrive in new environments
- Bachelor's degree or equivalent work experience preferred
- Established credibility with service professionals, preferably within industries like HVAC, plumbing, electrical, carpet cleaning, or maid services
Benefits
- Medical, dental, vision, life, disability, and 401(k)
- Paid holidays and flexible, take-it-as-you-need-it paid time off
- Monthly tech reimbursements
- Health care insurance (medical, dental, vision, disability)
- Employee assistance program
- 401(K)
- Flexible time off
- Paid parental leave
- Tech reimbursement
- Other company benefits
Company Overview